07-09-2017 11:33 PM
I am facing camera start issue most of the time..got frustated as did not expected latest mobile will have such basic issue.is motorola has solution for this ?
when can be expect the fix?
07-10-2017 11:04 AM - edited 07-10-2017 11:06 AM
The problem is know but Lenovo don't seems to care...
To get it fixed there have to be an update.... ans a huge one becouce the G5 ans special the G5+ are full of bugs... Lenovo seems to be in a hurry to puke out a full range of Mororola phones to get their money back....
However, if you remove all apps that use the camera except the motorola camera app it should be fine (the google photo app seems also part of the problem)
07-10-2017 09:15 PM
Same problem, But it happenes only few times. After restarting the camera it works. I cant figure out exactly in which situation the error pops. Normally when phone is idle and I open camera by shaking it, this happens. But once or twice even while going via the camera icon it happened.
07-11-2017 04:00 AM
in your case you might wanne try (if possible) to exclude the camera app from the powersaving in combination with the app you use as gallary (Google photo or an external app).
If it take to long to connect it can take to long to "wake up"
07-11-2017 10:37 PM
I said it before, a slow SD card is often the problem... Can you tell what card your wife is using now? it might be useful for (some) of the people with the same problem they can try the same card as long that one seems to have the right writespeed.
07-12-2017 01:55 PM - edited 07-12-2017 01:56 PM
I have the Same Problem with my Motorola G5. The Phone arrived today and the Camera have never started. I have no SD Card connected.
Is there a solution for this Problem?
Lenovo when will i get an update. The Phone is new
I Hope you can help me.
07-12-2017 03:51 PM
I have also experienced this problem ie the camera error message. It comes up 2 or 3 times or sometimes more and if I keep closing the camera app and trying again eventually it will work. The error message comes up in all situations and is nothing to do with the level of battery remaining at the time.
I have an SD card inserted as internal storage but clearly don't want to take it out as doing so when it is used as internal storage means you lose everything that is on the card. I have had my phone for a good few weeks now and didn't have this problem initially, only the past couple of weeks so am really not sure what that tells me! I do expect that this should be fixed soonest. It clearly is a common fault. I do not take photos very often but if I did I would be very very upset by this.