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MSD07
Paper Tape
Posts: 5
Location: IN
19,545 Views
Message 1 of 128

Moto G5 Plus Turbo Charging Issue

I ordered my moto g5 plus 16gb from flipkart the full smartphone experience was good but at tge end of the day device require charging but as soon as i charge my phn which is according to you turbo charge capable but when i charged it does not get charged quickly i change my fast charger with other fast charger the result is same.

Plz Resolve this issue or otherwise i will return this device

Rajeshbabu
Paper Tape
Posts: 2
Location: IN
19,093 Views
Message 2 of 128

Re: Moto G5 Plus Turbo Charging Issue


MSD07 wrote:

I ordered my moto g5 plus 16gb from flipkart the full smartphone experience was good but at tge end of the day device require charging but as soon as i charge my phn which is according to you turbo charge capable but when i charged it does not get charged quickly i change my fast charger with other fast charger the result is same.

Plz Resolve this issue or otherwise i will return this device


MSD07 wrote:

I ordered my moto g5 plus 16gb from flipkart the full smartphone experience was good but at tge end of the day device require charging but as soon as i charge my phn which is according to you turbo charge capable but when i charged it does not get charged quickly i change my fast charger with other fast charger the result is same.

Plz Resolve this issue or otherwise i will return this device


Not an official reply but try to measure speed using ampere app,

If its above 1700ma turbo charging is working fine if its showing 500 or 600 try for replacement, never go for repair, its pure waste of time,

 

Senior MotoAgent
Senior MotoAgent
Posts: 3,430
Location: PH
18,973 Views
Message 3 of 128

Re: Moto G5 Plus Turbo Charging Issue


MSD07 wrote:

I ordered my moto g5 plus 16gb from flipkart the full smartphone experience was good but at tge end of the day device require charging but as soon as i charge my phn which is according to you turbo charge capable but when i charged it does not get charged quickly i change my fast charger with other fast charger the result is same.

Plz Resolve this issue or otherwise i will return this device


Hi MSD07,

 

Would you please be more specific on how the phone is not turbocharging? or give a sample scenario? That would help us isolate the concern, thanks.

 

Regards,
Jess
Motorola Support

Manav2
What's DOS?
Posts: 2
Location: IN
18,953 Views
Message 4 of 128

Re: Moto G5 Plus Turbo Charging Issue it's not charging please give the reply on this


MSD07 wrote:

I ordered my moto g5 plus 16gb from flipkart the full smartphone experience was good but at tge end of the day device require charging but as soon as i charge my phn which is according to you turbo charge capable but when i charged it does not get charged quickly i change my fast charger with other fast charger the result is same.

Plz Resolve this issue or otherwise i will return this device


 

sounakclassic
Blue Screen Again
Posts: 35
Location: IN
18,873 Views
Message 5 of 128

Re: Moto G5 Plus Turbo Charging Issue

The phone takes 2 hours to charge from 10% to 100%,please help
MSD07
Paper Tape
Posts: 5
Location: IN
18,861 Views
Message 6 of 128

Re: Moto G5 Plus Turbo Charging Issue

What type of specific info you want ...... It takes about 20min for 20 percent of charge
MSD07
Paper Tape
Posts: 5
Location: IN
18,868 Views
Message 7 of 128

Re: Moto G5 Plus Turbo Charging Issue

Yaahhh!!!! Mine is same problem
sounakclassic
Blue Screen Again
Posts: 35
Location: IN
18,864 Views
Message 8 of 128

Re: Moto G5 Plus Turbo Charging Issue

Uplaod photos of charging with time here, i am not able to upload photos here......and also the rear camera cannot focus the nearer objects.

sounakclassic
Blue Screen Again
Posts: 35
Location: IN
18,790 Views
Message 9 of 128

Re: Moto G5 Plus Turbo Charging Issue

I am facing the same,you even dont reply here.
Ravikgm
Paper Tape
Posts: 4
Location: IN
18,768 Views
Message 10 of 128

Re: Moto G5 Plus Turbo Charging Issue

I am also facing charging issue it take 1.30 hrs for 90% and 30 mins for last 10%, u have given 6hr in 15 min charging it means ? Then why we are facing this issue? Put your solutions

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