wrote:
Today it crashed altogether and is stuck on the motorola start up bit and wont go any further. The only way to stop it it to take the battery out and it wont start up at all beyond repeating the start up page over and over and over...getting sick of hearing HELLO MOTO over and over again.
Sorry to hear that aadil672, let me try to help you with this. Let us try a few steps here to see if that makes any difference?
- Switch off your device > use a different charger to plug in > make sure you notice the charging status once connected > let your device be on charge for the whole night(Close to 5-6 Hrs) > try turning your device on > observe and let us know how it goes?
If this did not help, our best bet would be to have your device sent for Service Center as the next logical option for further diagnosis and assistance. It sounds like hardware/battery issue. Our service team should be able to help you with this.
Regards,
Swaraj
Motorola Support
If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943