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prskier17
What's DOS?
Posts: 1
Registered: ‎11-08-2018
Location: US
Views: 364
Message 11 of 15

Re: [Moto G5 Plus] not able to switch to LDAC codec (headphone: Sony WH-1000XM3)

Can anyone confirm if the G5 Plus supports aptX HD?  I have the issue others are having but am hoping to use aptX HD with an Radsone Ear Studio ES100.  Thanks.

willie_pastrano
Paper Tape
Posts: 2
Registered: ‎04-11-2019
Location: US
Views: 258
Message 12 of 15

Moto G5 Plus Not Supporting codec aptxhd and LDAC

Hello,

 

I purchased a pair headphones (Sony WH-1000 XM3) because my Moto G5 Plus is supposed to support this high quality codec.

https://www.bluetoothcheck.com/d/motorola-moto-g5-plus

 

However, enable those two codecs on my phone now.  I gave my self Developer Rights and still am unabe to switch to them.

 

Does anyone have any knowledge of some sort of workaround?  Or is this phone just unable to connect to these two codecs?

 

 

I appreciate any help or knowledge.  Thank you in advance.

Senior MotoAgent
Senior MotoAgent
Posts: 5,339
Registered: ‎03-05-2018
Location: US
Views: 224
Message 13 of 15

Re: Moto G5 Plus Not Supporting codec aptxhd and LDAC

Hi willie_pastrano,

 

I appreciate your post. I just merged your post on this thread. We have confirmed and stated here on this thread that the G5 Plus does not support LDAC due to the hardware limitation of the device. We appreciate your feedback, we'll pass this along but we can't guarantee any changes. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

willie_pastrano
Paper Tape
Posts: 2
Registered: ‎04-11-2019
Location: US
Views: 218
Message 14 of 15

Re: Moto G5 Plus Not Supporting codec aptxhd and LDAC

Thank you Agent Rich,

 

But what about aptxHD?

Senior MotoAgent
Senior MotoAgent
Posts: 5,339
Registered: ‎03-05-2018
Location: US
Views: 151
Message 15 of 15

Re: Moto G5 Plus Not Supporting codec aptxhd and LDAC


@willie_pastrano wrote:

Thank you Agent Rich,

 

But what about aptxHD?


Hmm. I will ask around about that. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

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