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SHUBHAM1994
Paper Tape
Posts: 3
Registered: ‎09-23-2017
Location: IN
Views: 4,089
Message 11 of 26

Re: Moto G5 Plus not lighting up incoming calls

still their have no solid reson for sloving this problum

rajesh81
What's DOS?
Posts: 1
Registered: ‎10-17-2017
Location: IN
Views: 3,906
Message 12 of 26

Re: Moto G5 Plus not lighting up incoming calls

Even my phone [ MOTO G5 S Plus] has this problem. The solution tagged here is NOT working for us because there is no option called UI Tuner. Could somebody please help us on this. 

 

-Rajesh Yadav

Subhajit891
What's DOS?
Posts: 1
Registered: ‎10-23-2017
Location: IN
Views: 3,848
Message 13 of 26

Re: Moto G5 Plus not lighting up incoming calls

Its worked for me

YugMotoG5Plus
What's DOS?
Posts: 1
Registered: ‎10-26-2017
Location: IN
Views: 3,798
Message 14 of 26

Re: Moto G5 Plus not lighting up incoming calls

Goto Settings>Apps>Phone>Notifications

Disable Show Silently option if it is enabled.

I disabled this and issue was fixed for me.

Jaya_prakash
Fanfold Paper
Posts: 4
Registered: ‎10-30-2017
Location: IN
Views: 3,532
Message 15 of 26

Re: Moto G5 Plus not lighting up incoming calls

Good morning everyone

Kindly go to settings-notifications-in that all apps is there click that one and select blocked.In that it will show your dailer and select then make it visible.

Kindly check app permission and install your apps

Thank you.

Is there your not clear call me @9047415238

Mail me-jayaprakash5050@gmail.com

 

wulliep
What's DOS?
Posts: 1
Registered: ‎12-30-2017
Location: GB
Views: 3,315
Message 16 of 26

Re: Moto G5 Plus not lighting up incoming calls

Thank you this solved the problem for me as well
MrFrugal
What's DOS?
Posts: 1
Registered: ‎02-19-2018
Location: CA
Views: 2,943
Message 17 of 26

Re: Moto G5 Plus not lighting up incoming calls

I know this is an old post, but I found out the UI Tuner is a hidden feature that needs to be activated. 

To turn UI Tuner on, swipe down twice from the top of the screen. Press and hold the gear icon for about 5 seconds. The phone should vibrate, and a notification open saying it's turned on. UI Tuner will then be in your main settings.

Graham06
Blue Screen Again
Posts: 3
Registered: ‎11-06-2017
Location: AU
Views: 2,323
Message 18 of 26

Re: Moto G5 Plus not lighting up incoming calls

I did have the same problem....Fixed by going to Settings/Apps/Phone....when yoiu select these settings you will see the Phone Icon Greyed out......Click on this icon to open it, it will turn Green and then select setting 4-5 on the sliding scale.......exit these settings.

It worked for me.

Susheels
What's DOS?
Posts: 1
Registered: ‎06-12-2018
Location: IN
Views: 2,178
Message 19 of 26

Re: Moto G5 Plus not lighting up incoming calls

Model: Moto G5 Plus

Android Version: 7.0

Android Security Path level: April 1, 2018

Build Number: NPNS25. 137-92-10

 

Here is the solution:

Click on Phone Settings

Click on Notifications

Search app after scrolling down for "Phone" 

Click on Phone, deactive all options (i.e. Block All, Show Silently, On the lock screen, Override Do Not Disturb)

 

 

 

 

Graham06
Blue Screen Again
Posts: 3
Registered: ‎11-06-2017
Location: AU
Views: 2,160
Message 20 of 26

Re: Moto G5 Plus not lighting up incoming calls

Thank you, I had eventually worked it out myself as it has now happened on at least 2 occasions. I think after I had dowloaded some changes. Working OK now and when I get to Apps, Notifications, Phone I will remember to click on the top left had corner to make variations and phone active again.  Thank you for your reply, very much appreciated.

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