Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G PhonesMoto G5 / Moto G5 Plus
All Forum Topics
Options

3 Posts

11-26-2019

United States of America

6 Signins

76 Page Views

  • Posts: 3
  • Registered: ‎11-26-2019
  • Location: United States of America
  • Views: 76
  • Message 1 of 2

Moto G5 Plus screen repair touch not working need to get data

2019-11-27, 0:18 AM

Hi there!

My Moto G5 Plus got run over and the screen was broken but I could tell the phone still worked so I had the screen replaced.

The phone and the new screen seem to be working except that the touch function wont work so I can't even swipe in or tap on anything.

I'm hoping to backup or otherwise transfer my data and contacts to a new phone that I'm going to buy(Moto G7 Play).

I also have one of those male micro USB to female USB adapters on its way in the mail in the hopes that I can access my phone using a computer mouse.

Does anyone know what my options are for getting my information off my phone?

I'd really appreciate any help!

Reply
Options

3 Posts

11-26-2019

United States of America

6 Signins

76 Page Views

  • Posts: 3
  • Registered: ‎11-26-2019
  • Location: United States of America
  • Views: 76
  • Message 2 of 2

Re: Moto G5 Plus screen repair touch not working need to get data

2019-11-29, 21:21 PM

I am happy to report that the male micro USB to female USB cable worked with my computer mouse to allow me to control my phone and swipe in! 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms