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MotoG5Plus14
Blue Screen Again
Posts: 2
Registered: ‎11-26-2019
Location: US
Views: 309
Message 1 of 2

Moto G5 Plus screen repair touch not working need to get data

Hi there!

My Moto G5 Plus got run over and the screen was broken but I could tell the phone still worked so I had the screen replaced.

The phone and the new screen seem to be working except that the touch function wont work so I can't even swipe in or tap on anything.

I'm hoping to backup or otherwise transfer my data and contacts to a new phone that I'm going to buy(Moto G7 Play).

I also have one of those male micro USB to female USB adapters on its way in the mail in the hopes that I can access my phone using a computer mouse.

Does anyone know what my options are for getting my information off my phone?

I'd really appreciate any help!

MotoG5Plus14
Blue Screen Again
Posts: 2
Registered: ‎11-26-2019
Location: US
Views: 59
Message 2 of 2

Re: Moto G5 Plus screen repair touch not working need to get data

I am happy to report that the male micro USB to female USB cable worked with my computer mouse to allow me to control my phone and swipe in! 

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