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1 Posts

04-20-2017

United States of America

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  • Message 11 of 911

Re: Moto G5 Plus - wifi problem

2017-04-20, 14:59 PM

Just got my G5 Plus last night.  

 

Having the same issue.  Wifi randomly drops and then reconnects seconds later.  It is happening constantly.  Have tried all the suggested fixes.

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1325 Posts

01-16-2017

Philippines

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  • Message 12 of 911

Re: Moto G5 Plus - wifi problem

2017-04-21, 17:38 PM

Hi All,

 

Here`s what you can try:

1. Reset network settings. Go to Settings > Back up and Reset > Reset network settings > Tap Reset

2. Restart your router.

3. See if it happens in a different device.

4. Forget the network and manually add it.

 

 

-Anne

 

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2 Posts

04-21-2017

Brazil

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  • Message 13 of 911

Re: Moto G5 Plus - wifi problem

2017-04-21, 17:38 PM

Same problem with wi-fi. It just keeps dropping and reconnecting from time to time. Any solution? Or any estimates for Lenovo to release an update?

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1 Posts

05-02-2017

Netherlands

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  • Message 14 of 911

Re: Moto G5 Plus - wifi problem

2017-05-02, 7:13 AM

Here the same, all mobile phones work flawlessly on the network except the brand new moto g5.

I tried all the suggested solutions, what more can i do, or should i return it?

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3 Posts

05-03-2017

India

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  • Message 15 of 911

Re: Moto G5 Plus - wifi problem

2017-05-03, 12:17 PM

I have same issue. Wifi disconnect after some time and then reconnect after some time. It happens every time.

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1325 Posts

01-16-2017

Philippines

278 Signins

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  • Posts: 1325
  • Registered: ‎01-16-2017
  • Location: Philippines
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  • Message 16 of 911

Re: Moto G5 Plus - wifi problem

2017-05-03, 19:11 PM

HI All,

 

 

Have you tried to steps provided? If so, what happened?

 

 

-Anne

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3 Posts

05-04-2017

India

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  • Message 17 of 911

Re: Moto G5 Plus - wifi problem

2017-05-04, 2:09 AM

I also have this problem. My Moto G5 plus phone some day will connect to wifi and work fine. But most of the days it keeps on continuously connecting and then disconnecting to the wifi. The wifi is otherwise working for other devices and have no problems in connecting to internet in other devices. This is very very annoying. Please give us a solution. The reset and all other solution I have tried, but it did not work and the problem keeps on coming back. 

thanks 

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3 Posts

05-04-2017

India

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  • Message 18 of 911

Re: Moto G5 Plus - wifi problem

2017-05-04, 2:14 AM
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3 Posts

05-04-2017

India

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  • Message 19 of 911

Re: Moto G5 Plus - wifi problem

2017-05-04, 2:17 AM

Hi. I am having same issue with my new Moto G5 plus. The wifi keeps connecting and disconnecting continuously. I have tested the wifi in other devices and it works fine, no issues with the wifi. Only when I connect the G5 plus there are problems. Sometimes though the wifi in the phone works, but most of the time this issue happens. Please provide a fix. I have tried all the suggestions done in this forum.
Thanks

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3 Posts

05-03-2017

India

11 Signins

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  • Message 20 of 911

Re: Moto G5 Plus - wifi problem

2017-05-04, 2:17 AM

I tried to reset network settings. I also tried to stop wifi scanning. But nothing happens. Problem is as usual.

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