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2 Posts

04-15-2020

Germany

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Re:Moto G5 Plus - wifi problem

2020-04-15, 17:13 PM

Hello,

I just wanted to say that I just bought a G5 and I have exactly the same problem

 

Cheers

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2 Posts

04-15-2020

Germany

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Re:Moto G5 Plus - wifi problem

2020-04-16, 10:12 AM
Motorola were good phones, since Lenovo has taken over, it's crap, they don't even try to solve the problem.
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2 Posts

04-16-2020

India

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Re:Moto G5 Plus - wifi problem

2020-04-17, 12:14 PM
Those who are having problem with wifi in Moto G5S Plus kindly turn off wifi scanning and blutooth scanning in location & security>location>scanning. Thank you.☺️
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136 Posts

01-24-2015

United States of America

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Re:Moto G5 Plus - wifi problem

2020-05-13, 4:34 AM

After having this problem for YEARS I put in a new router this week and the phone connects to it much better. Strangely enough, a Ring doorbell we've had for years had trouble with the NEW router, but I changed a setting on the router to accommodate the doorbell.  Both the phone and doorbell connect much better now. If I had known of a setting I could have adjusted on the old router to work better with the phone I would have done so!

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1 Posts

05-15-2020

United States of America

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Re:Moto G5 Plus - wifi problem

2020-05-15, 23:07 PM
The Phone's 4G mode seems to interfere with its capability to connect to WiFi. Just switch to 3G mode and then connect to wifi and enjoy without wifi getting disconnected. Its sure worked for me for over 3 months now.
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4 Posts

01-03-2020

India

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Re:Moto G5 Plus - wifi problem

2020-06-24, 12:52 PM
Hell with Moto guys. There are such s**kers. Don't ever hope that they are going to resolve the two major issues, the WiFi issue and the Airtel India VoLTE issue. For WiFi issue just change your preferred network to 3G in the Settings > Network & Internet > Mobile network > Advanced > Preferred network > 3G and turn on the Wi-Fi. When you are out of WiFi range and want to use mobile data just switch back to 4G. ( Just turning off mobile data doesn't work). I'm using this tweak almost from 1 year. Note: You could use mobile data even though you select Preferred network 3G except your internet is too slow Hell with Lenovo!!
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2 Posts

08-08-2020

Afghanistan

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Re:Moto G5 Plus - wifi problem

2020-08-08, 8:37 AM

sir

I am Using Moto G5s  wifi Disconnected and after few time connected automatically then some time disappear

please tell the solution 

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2 Posts

08-08-2020

Afghanistan

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Re:Moto G5 Plus - wifi problem

2020-08-08, 9:51 AM

Sir

I face problem in connecting with wifi  in moto G 5s it is autmatcally on off and disconnected and connected and some time disappear

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2999 Posts

04-04-2018

India

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Re:Moto G5 Plus - wifi problem

2020-08-12, 10:11 AM

@ umer9263 wrote:
 

 

Sir

I face problem in connecting with wifi  in moto G 5s it is autmatcally on off and disconnected and connected and some time disappear

 

Hi,

 

Sorry to know about your concern. May I know when did it start? Have you checked with a different Wi-Fi connection?

 

If not, please check and let me know if the issue persists.

 

Regards,

Suman



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1 Posts

10-02-2020

India

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Re:Moto G5 Plus - wifi problem

2020-10-02, 19:45 PM

Switch from 4g to 3g. Solved it for me.

 

Definitely this is the problem. 4g and wifi connections together causing this problem.

 

Wifi scanning is not the issue. I enabled it.

 

Also for me this wifi dropping problem started after the recent Motorola updates.

 

Hope Lenovo fixes it with another update.

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