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moacirhenrique
What's DOS?
Posts: 2
Registered: ‎04-21-2017
Location: BR
Views: 12,745
Message 11 of 819

Re: Moto G5 Plus - wifi problem

Same problem with wi-fi. It just keeps dropping and reconnecting from time to time. Any solution? Or any estimates for Lenovo to release an update?

KapilJoshi
Paper Tape
Posts: 3
Registered: ‎05-03-2017
Location: IN
Views: 12,534
Message 12 of 819

Re: Moto G5 Plus - wifi problem

I have same issue. Wifi disconnect after some time and then reconnect after some time. It happens every time.

Senior MotoAgent
Senior MotoAgent
Posts: 1,316
Registered: ‎01-16-2017
Location: PH
Views: 12,515
Message 13 of 819

Re: Moto G5 Plus - wifi problem

HI All,

 

 

Have you tried to steps provided? If so, what happened?

 

 

-Anne

Basabc
Paper Tape
Posts: 3
Registered: ‎05-03-2017
Location: IN
Views: 12,495
Message 14 of 819

Re: Moto G5 Plus - wifi problem

I also have this problem. My Moto G5 plus phone some day will connect to wifi and work fine. But most of the days it keeps on continuously connecting and then disconnecting to the wifi. The wifi is otherwise working for other devices and have no problems in connecting to internet in other devices. This is very very annoying. Please give us a solution. The reset and all other solution I have tried, but it did not work and the problem keeps on coming back. 

thanks 

Basabc
Paper Tape
Posts: 3
Registered: ‎05-03-2017
Location: IN
Views: 12,495
Message 15 of 819

Re: Moto G5 Plus - wifi problem

 
Basabc
Paper Tape
Posts: 3
Registered: ‎05-03-2017
Location: IN
Views: 12,496
Message 16 of 819

Re: Moto G5 Plus - wifi problem

Hi. I am having same issue with my new Moto G5 plus. The wifi keeps connecting and disconnecting continuously. I have tested the wifi in other devices and it works fine, no issues with the wifi. Only when I connect the G5 plus there are problems. Sometimes though the wifi in the phone works, but most of the time this issue happens. Please provide a fix. I have tried all the suggestions done in this forum.
Thanks

KapilJoshi
Paper Tape
Posts: 3
Registered: ‎05-03-2017
Location: IN
Views: 12,497
Message 17 of 819

Re: Moto G5 Plus - wifi problem

I tried to reset network settings. I also tried to stop wifi scanning. But nothing happens. Problem is as usual.

Senior MotoAgent
Senior MotoAgent
Posts: 1,316
Registered: ‎01-16-2017
Location: PH
Views: 12,466
Message 18 of 819

Re: Moto G5 Plus - wifi problem

Hi All,

 

For us to further check. Kindly provide information.

 

  • Make/Model of your router
  • Security type used on your router
  • Band (2.4 or 5ghz)
  • Channel used on the router
  • Firmware of the router (if you can find it)

 

-Anne

Anishkumar1
Paper Tape
Posts: 2
Registered: ‎05-05-2017
Location: IN
Views: 12,444
Message 19 of 819

Re: Moto G5 Plus - wifi problem


Hi, 

 

My wifi disconnects automatically even signal is high and connects after sometime. I have tried the options suggested in the post request your help please

 

Thanks in advance


 

Rohitgoel81
Paper Tape
Posts: 6
Registered: ‎05-06-2017
Location: IN
Views: 12,402
Message 20 of 819

Re: Moto G5 Plus - wifi problem

Hi,

I am also facing same issue since the day i have bought moto g5plus. 

Anne why do you need that info there are so many people facing issues across geographies. So its the device problem not the router or anything else. I would request you to get a fix ASAP​ instead of suggesting bandaid solutions.

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