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ashb4444
Fanfold Paper
Posts: 11
Registered: ‎05-20-2017
Location: IN
Views: 5,377
Message 31 of 819

Re: Moto G5 Plus - wifi problem


@sdzshn3 wrote:

I also have this issue.

WiFi suddenly disconnects and automatically connects immediately.

 

And also, sometimes​ internet access will go off and shows only up arrow ↑. Then, I had to manually swithOff and On WiFi. Then it starts to work again.

 

Make & model: D-Link DIR600M

Security type: WPA/WPA2 PSK

Band: 2.4Ghz

Channel: Set as Auto (router chooses 1/10/11)

Firmware version: 3.05

Hardware version: C1

Firmware link: ftp://support.dlink.co.in/firmware/DIR/DIR-600M.zip

 

I hope it will be solve in new update, but as I still didn't got the update I'm sharing info.


Have you went to serive center?

sdzshn3
Bit Torrent
Posts: 1,141
Registered: ‎04-01-2017
Location: IN
Views: 5,376
Message 32 of 819

Re: Moto G5 Plus - wifi problem


@ashb4444 wrote:

@sdzshn3 wrote:

I also have this issue.

WiFi suddenly disconnects and automatically connects immediately.

 

And also, sometimes​ internet access will go off and shows only up arrow ↑. Then, I had to manually swithOff and On WiFi. Then it starts to work again.

 

Make & model: D-Link DIR600M

Security type: WPA/WPA2 PSK

Band: 2.4Ghz

Channel: Set as Auto (router chooses 1/10/11)

Firmware version: 3.05

Hardware version: C1

Firmware link: ftp://support.dlink.co.in/firmware/DIR/DIR-600M.zip

 

I hope it will be solve in new update, but as I still didn't got the update I'm sharing info.


Have you went to serive center?


Nope.


Best Regards, Syed Zeeshan.
ashb4444
Fanfold Paper
Posts: 11
Registered: ‎05-20-2017
Location: IN
Views: 5,361
Message 33 of 819

Re: Moto G5 Plus - wifi problem


@sdzshn3 wrote:

@ashb4444 wrote:

@sdzshn3 wrote:

I also have this issue.

WiFi suddenly disconnects and automatically connects immediately.

 

And also, sometimes​ internet access will go off and shows only up arrow ↑. Then, I had to manually swithOff and On WiFi. Then it starts to work again.

 

Make & model: D-Link DIR600M

Security type: WPA/WPA2 PSK

Band: 2.4Ghz

Channel: Set as Auto (router chooses 1/10/11)

Firmware version: 3.05

Hardware version: C1

Firmware link: ftp://support.dlink.co.in/firmware/DIR/DIR-600M.zip

 

I hope it will be solve in new update, but as I still didn't got the update I'm sharing info.


Have you went to serive center?


Nope.


So whats the solution? I think its a hardware problem as not every phone has same problem. Only some of the phones have it. Smiley Sad

Rohitgoel81
Paper Tape
Posts: 6
Registered: ‎05-06-2017
Location: IN
Views: 5,353
Message 34 of 819

Re: Moto G5 Plus - wifi problem

Hello users,

 

as we can see most of the users across geographies facing this issue.why dont we have a legal complaint against the lenovo and move it to consumer forums. second lets spread the word in social media so that future customers dotn have to face same issue. right now lenovo support doesnt seem to take us seriously and taking us for granted. pathetic customer service and no solution. we can copy all the responses - seek legal advice and then start campaign on face book and twitter. if any one has already done let everyone know we can join same.

rv_
Paper Tape
Posts: 5
Registered: ‎05-20-2017
Location: IN
Views: 5,320
Message 35 of 819

Re: Moto G5 Plus - wifi problem

I also have the same problem.

What's the solution?

Please help.

 

rv_
Paper Tape
Posts: 5
Registered: ‎05-20-2017
Location: IN
Views: 5,324
Message 36 of 819

Re: Moto G5 Plus - wifi problem

Has the motorola team find out a solution yet?

rv_
Paper Tape
Posts: 5
Registered: ‎05-20-2017
Location: IN
Views: 5,319
Message 37 of 819

Re: Moto G5 Plus - wifi problem

Bro did you get the solution or you got it replaced?

 

rv_
Paper Tape
Posts: 5
Registered: ‎05-20-2017
Location: IN
Views: 5,319
Message 38 of 819

Re: Moto G5 Plus - wifi problem

What is your status?

Has the problem got solved?

rv_
Paper Tape
Posts: 5
Registered: ‎05-20-2017
Location: IN
Views: 5,322
Message 39 of 819

Re: Moto G5 Plus - wifi problem

I am having the same issue. Got my phone day before yesterday from flipkart.

Are you replacing it? Or you have a solution.

Please contact me.

https://www.facebook.com/rv.arvind1

ashb4444
Fanfold Paper
Posts: 11
Registered: ‎05-20-2017
Location: IN
Views: 5,288
Message 40 of 819

Re: Moto G5 Plus - wifi problem


@Rohitgoel81 wrote:

Hello users,

 

as we can see most of the users across geographies facing this issue.why dont we have a legal complaint against the lenovo and move it to consumer forums. second lets spread the word in social media so that future customers dotn have to face same issue. right now lenovo support doesnt seem to take us seriously and taking us for granted. pathetic customer service and no solution. we can copy all the responses - seek legal advice and then start campaign on face book and twitter. if any one has already done let everyone know we can join same.



@Rohitgoel81 wrote:

Hello users,

 

as we can see most of the users across geographies facing this issue.why dont we have a legal complaint against the lenovo and move it to consumer forums. second lets spread the word in social media so that future customers dotn have to face same issue. right now lenovo support doesnt seem to take us seriously and taking us for granted. pathetic customer service and no solution. we can copy all the responses - seek legal advice and then start campaign on face book and twitter. if any one has already done let everyone know we can join same.


Hi, yes lets do it. I am ready. So lets gets started, lets create a group.

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