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Rakeshbs14
Paper Tape
Posts: 2
Registered: ‎01-18-2019
Location: IN
Views: 292
Message 1 of 3

Moto G5 S plus not charging

I have the similar issue as posted in following Topic :

https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-G5-Plus-Showing-Not-Charging/m-p/3635089

 

Charging always displays 1% , and gets switched off as soon as I disconnect from charger.

When charger is connected CQATest app is started and it says Comm Server is running.

 

I did factory reset and tried other chargers as well but issue is still the same.

Johan0315
Paper Tape
Posts: 1
Registered: ‎01-16-2019
Location: CO
Views: 163
Message 2 of 3

Re: Moto G5 S plus not charging

Buenas tengo un motog5splus 5splus resulta que cuando me pide que la batería está baja lo apago lo pongo a cargar pero en la lectura del porcentaje de carga está fuera de lo normal después de hora y media que se carga para desconectar sale 30%o sale60% y cuando lo entiendo está en 99% y estoy muy preocupado el teléfono apenas cumplió un año
Senior MotoAgent
Senior MotoAgent
Posts: 5,205
Registered: ‎12-04-2017
Location: IN
Views: 66
Message 3 of 3

Re: Moto G5 S plus not charging


@Rakeshbs14 wrote:

I have the similar issue as posted in following Topic :

https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-G5-Plus-Showing-Not-Charging/m-p/3635089

 

Charging always displays 1% , and gets switched off as soon as I disconnect from charger.

When charger is connected CQATest app is started and it says Comm Server is running.

 

I did factory reset and tried other chargers as well but issue is still the same.


Hi Rakeshbs14,

 

Thank you for reporting, sorry about the ongoing issue you have been facing in regards to charging issue. If you have already tried charging your device with different chargers without any help—then we would request you to have your device sent for Service/Repair for further assistance. 

 

Regards,

Swaraj

Lenovo Support

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