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11 Posts

06-01-2018

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Moto G5 - SD card as Internal Memory problem

2018-09-06, 21:13 PM

I asked on here about using an SD card as internal memory and went ahead. A few weeks of it working perfectly and suddenly I cannot take any photos, view attachments in WhatsApp messages etc as there appears to be an issue with writing to the SD card.

 

I have tried ejecting and mounting the card but this hasn't helped. I can view the card but not write to it.

 

Can anyone offer any ideas? Thanks.

 

It is this card:

https://www.amazon.co.uk/SanDisk-microSDXC-Memory-Adapter-Performance/dp/B073JYC4XM

 

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28302 Posts

02-02-2016

US

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Re: Moto G5 - SD card as Internal Memory problem

2018-09-06, 21:40 PM

 wrote:

I asked on here about using an SD card as internal memory and went ahead. A few weeks of it working perfectly and suddenly I cannot take any photos, view attachments in WhatsApp messages etc as there appears to be an issue with writing to the SD card.

 

I have tried ejecting and mounting the card but this hasn't helped. I can view the card but not write to it.

 

Can anyone offer any ideas? Thanks.

 

It is this card:

https://www.amazon.co.uk/SanDisk-microSDXC-Memory-Adapter-Performance/dp/B073JYC4XM

 


Cards formatted as internal storage sometimes have issues - it appears the encryption and excessive writes on the card is hard on them. Likely the card has reverted to read only mode. 

 

See this thread on moving apps and data to internal storage and see if you can reformat the card as portable storage:

 

https://forums.lenovo.com/t5/Moto-G6-Moto-G6-Plus-Moto-G6/SD-Card-formatting-as-internal-how-to-change-to-portable/m-p/4197945#M4109

 

Whatever you do long term, get what you can off the card as soon as you can. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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11 Posts

06-01-2018

GB

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Re: Moto G5 - SD card as Internal Memory problem

2018-09-06, 21:49 PM

Thank you for this. I will have a good read and see what I can do.

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11 Posts

06-01-2018

GB

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Re: Moto G5 - SD card as Internal Memory problem

2018-09-09, 7:34 AM

Before I could try any of this, my phone has ceased functioning. It now loops around the Moto Lenovo start-up and gets no further.

 

if I use the power + volume down to select Restart Bootloader it loops as before. If I select Recovery Mode and then hold down the power + volume up, i get the No command but get no further.

 

I have been advised to:

1. Hold volume up for 10 seconds, tap power and release both

2. Hold volume up for 15 seconds, tap power and release both

3. Press power for 3 seconds and release

 

None of these have helped. Can anyone assist please?

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3 Posts

03-01-2019

GB

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Re: Moto G5 - SD card as Internal Memory problem

2019-03-01, 10:52 AM

Hi, I need help but I am not able to open a new thread ! 

I have inserted a Micro SD card yesterday and I set it up as Internal storage. Some files have been moved to the Sd card. I had read online that setting the SD cards as internal would let me download apps straight away onto it. That was not the case. I am not able to download anything because it says that the memory is full. I am not able to transfer apps because it says that it is full! I do not know what to do. HElp me pls 

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332 Posts

02-11-2019

PH

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Re: Moto G5 - SD card as Internal Memory problem

2019-03-05, 19:02 PM

 wrote:

Hi, I need help but I am not able to open a new thread ! 

I have inserted a Micro SD card yesterday and I set it up as Internal storage. Some files have been moved to the Sd card. I had read online that setting the SD cards as internal would let me download apps straight away onto it. That was not the case. I am not able to download anything because it says that the memory is full. I am not able to transfer apps because it says that it is full! I do not know what to do. HElp me pls 


Hi Valeria921,

 

Thank you for reporting this. I know how important this is for you, allow us to see what we can do to help. Can you confirm if you have formatted your SD card prior to setting up as an internal? Also, have you tried deleting some applications to free up some space? Let me know.

 

Regards,
May
Moto Support

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3 Posts

03-01-2019

GB

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Re: Moto G5 - SD card as Internal Memory problem

2019-03-05, 19:48 PM

Hi there thank you for your answer. I have already sorted everything. I freed up some space and then I was able to move some of the apps to the SD card and after this I was able to download the deleted apps back plus few extra. 

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332 Posts

02-11-2019

PH

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Re: Moto G5 - SD card as Internal Memory problem

2019-03-06, 16:26 PM

Hi Valeria921,

 

You are welcome and I am glad to hear everything's working for you now. In case you have other questions, feel free to communicate with us. Thanks!

 

Regards,
May
Moto Support

 

 

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1 Posts

02-28-2020

US

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Re:Moto G5 - SD card as Internal Memory problem

2020-02-28, 19:48 PM

Few days back i formatted my memory card as internal memory on motot g5+.

For few days it was working fine but then suddenly it is showing "SanDisk SD card is missing" Reinsert this device.

I tried restarting and reinserting memory card several times but nothing changed.

I even tried cleaning slot and memory card but no use.

I had transferred all of my phone data to memory card when it asked for data transfer for using sd card as internal after format.

I do not want to format sd card as i don;t want to loose all of my data.

Please help regarding this issue ASAP.

Anyone please help me regarding this issue.

Thanks for your advice in advance.  

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1807 Posts

04-04-2018

IN

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Re:Moto G5 - SD card as Internal Memory problem

2020-03-04, 5:10 AM

Hi avnishc99,

 

Sorry to know about this-- we will not be able to help you much with this. It looks like the card is corrupted, formatting would be the next option. 

 

Regards,

Suman



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