03-09-2018 11:05 AM
I am using moto G5,I am facing issue while open the front camera, the error is "please researt the camera". Please give me solution, before writing in the forum i restarted my phone and gone to the settings and cleared the storage as i noticed in the forum. Kindly Help.
03-09-2018 12:00 PM
Thanks for posting. I'm sorry to know about this. Do you have other third-party camera apps? I suggest uninstalling them. Also please force stop the camera app and then turn off your phone and turn it back on. Let me know how it goes. Thanks!
To Force Stop Camera:
Settings > Apps > Camera > Force Stop
03-26-2018 02:27 AM
I have done as advised and restarted my phone and still have the error. The phone loads but will not take a picture. This is combined with an issue that Facebook, Instagram and some other apps also kept stopping and so I removed them from the phone and followed advice from the Google help forum to try to reinstall them via a laptop. Like the camera they can be reloaded but will not work so I removed them again. I also have noticed that some apps can be updated but others will not update. Please can someone tell me what to do next! Thanks