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LivMi
Paper Tape
Posts: 2
Registered: ‎11-13-2018
Location: AT
Views: 477
Message 1 of 4

Moto G5 no sound again!

Hi everyone,

A few months ago, the speakers on my moto G5 stopped working suddenly. After trying everything I realised that it was a hardware issue. This led me to contact the repair service and then to send in my phone. It came back and the speakers were working again. Great!

Now, after about 2 months, I get the same problem again! Has anyone else experienced this issue?

I mean it can't be that I have to send in my 1 year old phone every 2 months to change faulty hardware!

What would you suggest I should do?

 

Many thanks,

Liv

LivMi
Paper Tape
Posts: 2
Registered: ‎11-13-2018
Location: AT
Views: 459
Message 2 of 4

Re: Moto G5 no sound again!

Managed to solve the problem after seeing on another post that you need to take the back off the phone & twist the top half of the phone slightly one way, if you do this with music playing & start to hear the music you know that it has worked. There is clearly a contact problem in the speaker system of the moto G5 as this apparently happens to many people. I hope motorola will fix this in the future.

SCCKent
What's DOS?
Posts: 1
Registered: ‎11-30-2018
Location: GB
Views: 268
Message 3 of 4

Moto G5 no sound after update

Currently have no sound at all, it seemed to disappear after a security update.

BigKevT
Paper Tape
Posts: 3
Registered: ‎12-06-2018
Location: GB
Views: 96
Message 4 of 4

Re: Moto G5 no sound again!

Thanks, just used this to sort mine out.

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