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infernorohan
What's DOS?
Posts: 2
Registered: ‎12-26-2018
Location: IN
Views: 894
Message 61 of 72

Re: Moto G5 plus battery draining fast

its not working, i tried to calibrate with your method, but my phone got switched off while it was on 20% and i kept it on charge which showed 4% and it dropped to 0% and within sec. it got to 99% and from that point it was draining percent by percent, please help me out.
Khurram5
Paper Tape
Posts: 1
Registered: ‎12-29-2018
Location: IN
Views: 862
Message 62 of 72

Re: Moto G5 plus battery draining fast

My device moto G5S plus, My device get charges rapidly 30 to 70 and start getting  draining fast pls someone help me.pls.. this problm start from 2 days.. someone help me..pls

Senior MotoAgent
Senior MotoAgent
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 795
Message 63 of 72

Re: Moto G5 plus battery draining fast

Your particular usage will affect how long you can go before recharging your battery. Navigating, playing games, surfing the Web, making calls and texting all use energy. You can install and use a wide variety of applications on your device, and each application has its own characteristics. You can visit this link for some tips to extend the battery life of your phone: https://motorola-global-portal.custhelp.com/app/answers/indevice_detail/a_id/116297/p/30,6720,10165

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

Josevc123
Paper Tape
Posts: 1
Registered: ‎01-23-2019
Location: BR
Views: 839
Message 64 of 72

[Help] Problem with the batery? Or g5?¿

Please help, if semeone knows please save me rsrs, i 'm having issues with the batery, he appears on the screen of the phone that i have 49%, but when i put off and back the batery from the phone appear less, like 29% , and before put off the batery rhe cell don't charge to, he:'s stuck in some % , anyone knows say to me if if's a problem wirh the cell or batery?

Vettrivel
Punch Card
Posts: 14
Registered: ‎05-26-2018
Location: IN
Views: 611
Message 65 of 72

Re: Moto G5 plus battery draining fast

Hi after the Android December update patch battery drains 0 % and I put to charge it shows 99 % and it deceases plespl help me

Vettrivel
Punch Card
Posts: 14
Registered: ‎05-26-2018
Location: IN
Views: 609
Message 66 of 72

Re: Moto G5 plus battery draining fast

Hi after the Android December patch update my phone  battery drains faster after a reboot  i connected the charger and it drains faster after I had connected the charger I am using Moto turbo charger my device is Moto g 5 plus and connect my phone to a power bank same happens after connecting the power bank battery drains faster it was 3% before charging and after connecting it shows 99% and decreasing 98,97,96 please help me 

Vettrivel
Punch Card
Posts: 14
Registered: ‎05-26-2018
Location: IN
Views: 607
Message 67 of 72

Re: Moto G5 plus battery draining fast

And I have checked in safe mode and switch off both decreasing my battery please help me

Sanskritib
Paper Tape
Posts: 3
Registered: ‎05-03-2018
Location: IN
Views: 440
Message 68 of 72

Re: Moto G5 plus battery draining fast

Worst phone ever..I got replaced my battery 3 months back and the same battery problem is still there. Either faulty battery must have been replaced or the local one. The Moto service is also very poor

Senior MotoAgent
Senior MotoAgent
Posts: 5,622
Registered: ‎03-05-2018
Location: US
Views: 408
Message 69 of 72

Re: Moto G5 plus battery draining fast

Hi Sanskritib,

 

Thanks for posting back. Have you tried calibrating the battery? The instruction is provided on this thread please try and follow. Also, did you restore your apps/files from your old phone to your replacement phone? Try doing full factory data reset without apps/files restore. Observe the phone for at least we notice any improvements. Install your apps one at a time until we found out which app is causing this. Otherwise, the phone needs to be repaired again.  Backup your files before proceeding with the reset so you won't lose them. 

 

Best regards,
Rich
Motorola-Lenovo Support

Vettrivel
Punch Card
Posts: 14
Registered: ‎05-26-2018
Location: IN
Views: 385
Message 70 of 72

Re: Moto G5 plus battery draining fast

Hi I went to the nearest Moto service center as the saus charging input port has been damaged and I had changed it ,the cost is around 1500RS and said don't use power bank to much and use the turbo charger for every time charge , Please go to nearest Moto  service center 

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