12-26-2018 08:54 PM
12-29-2018 06:02 AM - edited 12-29-2018 06:05 AM
My device moto G5S plus, My device get charges rapidly 30 to 70 and start getting draining fast pls someone help me.pls.. this problm start from 2 days.. someone help me..pls
01-02-2019 01:42 PM
Your particular usage will affect how long you can go before recharging your battery. Navigating, playing games, surfing the Web, making calls and texting all use energy. You can install and use a wide variety of applications on your device, and each application has its own characteristics. You can visit this link for some tips to extend the battery life of your phone: https://motorola-global-portal.custhelp.com/app/answers/indevice_detail/a_id/116297/p/30,6720,10165
**Please don't ask me questions by Personal Message; questions belong in the forums.
01-23-2019 01:29 AM
Please help, if semeone knows please save me rsrs, i 'm having issues with the batery, he appears on the screen of the phone that i have 49%, but when i put off and back the batery from the phone appear less, like 29% , and before put off the batery rhe cell don't charge to, he:'s stuck in some % , anyone knows say to me if if's a problem wirh the cell or batery?
02-09-2019 06:39 PM - edited 02-09-2019 06:55 PM
Hi after the Android December update patch battery drains 0 % and I put to charge it shows 99 % and it deceases plespl help me
02-09-2019 06:48 PM
Hi after the Android December patch update my phone battery drains faster after a reboot i connected the charger and it drains faster after I had connected the charger I am using Moto turbo charger my device is Moto g 5 plus and connect my phone to a power bank same happens after connecting the power bank battery drains faster it was 3% before charging and after connecting it shows 99% and decreasing 98,97,96 please help me
03-05-2019 04:44 PM
Worst phone ever..I got replaced my battery 3 months back and the same battery problem is still there. Either faulty battery must have been replaced or the local one. The Moto service is also very poor
03-07-2019 08:39 AM
Thanks for posting back. Have you tried calibrating the battery? The instruction is provided on this thread please try and follow. Also, did you restore your apps/files from your old phone to your replacement phone? Try doing full factory data reset without apps/files restore. Observe the phone for at least we notice any improvements. Install your apps one at a time until we found out which app is causing this. Otherwise, the phone needs to be repaired again. Backup your files before proceeding with the reset so you won't lose them.
03-07-2019 07:23 PM
Hi I went to the nearest Moto service center as the saus charging input port has been damaged and I had changed it ,the cost is around 1500RS and said don't use power bank to much and use the turbo charger for every time charge , Please go to nearest Moto service center