01-09-2019 06:52 PM
Until now I have been able to make calls on wifi. Suddenly, when I'm in a low or no signal cell zone it won't make a wifi call. I have wifi calling 'on' and I see that the wifi symbol is strong - I even tried this 3 feet away from my router's antenna. The phone call symbol is on, as is the wifi calling phone symbol, but there is no connection to the phone network, T-Mobile. After a long period of silence a message appears that says there is no cell signal and I must connect to a wifi network. But I am connected to a wifi network and can send and receive data.
I don't know what is going on, can anyone shed some light? This only started happening about two or three weeks ago after I updated to 8.1. Thank you.
01-10-2019 09:16 AM
This link explains what most people think is going on. The title of the forum message says "Solved" but it is NOT solved.
08-29-2019 11:20 AM
After an hour with a technical rep from ATT, she admitted that the company has a block for unlocked phones that would allow for WiFi calling. I find this to be abhorrent behavior from a company that I have been dealing with for nearing 20 years. To lose a loyal customer that has paid 10s of $K , because I found a phone that was not their's so they could punish me for not purchasing their overpriced and inferior phone, I say your management is responsible for this, and need to go. I will be changing carriers for my personal and business needs. This is the type of greed and stupidity that gives American business throughout the world a bad name. Goodbye ATT, and I hope you choke on your own pennies!