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reba7725
Blue Screen Again
Posts: 6
Registered: ‎01-09-2019
Location: US
Views: 210
Message 1 of 4

Moto G5 plus has stopped making wifi calls

Until now I have been able to make calls on wifi.  Suddenly, when I'm in a low or no signal cell zone it won't make a wifi call.  I have wifi calling 'on' and I see that the wifi symbol is strong - I even tried this 3 feet away from my router's antenna.  The phone call symbol is on, as is the wifi calling phone symbol, but there is no connection to the phone network, T-Mobile.  After a long period of silence a message appears that says there is no cell signal and I must connect to a wifi network.  But I am connected to a wifi network and can send and receive data.

 

I don't know what is going on, can anyone shed some light?  This only started happening about two or three weeks ago after I updated to 8.1.  Thank you.

IAmI
What's DOS?
Posts: 1
Registered: ‎01-10-2019
Location: US
Views: 138
Message 2 of 4

Re: Moto G5 plus has stopped making wifi calls

This link explains what most people think is going on.  The title of the forum message says "Solved" but it is NOT solved.

 

https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Oreo-8-1-ER082-Unable-to-make-calls-over-Wi-Fi/m-p...

 

reba7725
Blue Screen Again
Posts: 6
Registered: ‎01-09-2019
Location: US
Views: 121
Message 3 of 4

Re: Moto G5 plus has stopped making wifi calls

Thanks for the link! Too bad Lenovo hasn't resolved it yet.
RockHat
Paper Tape
Posts: 5
Registered: ‎01-11-2019
Location: IN
Views: 99
Message 4 of 4

Re: Moto G5 plus has stopped making wifi calls

Moto G5 S Plus.
Wi-Fi has stopped working after installing 1st December Android Security Update.
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