04-06-2019 11:55 AM
My Moto G5 has been working fine for almost two years since I got it. Suddenly any notification from any app is silent, I make a call and cannot hear the other people, obviously ringing does not work. I cannot play videos either!
I have restarted it many times, I have reset app permissions. Before that I performed hardware test and not working. Not sure it's a hardware issue though, as videos I would receive on messenger applications won't even play with an error message "Cant play video". Also I cannot even record videos anymore..
07-19-2019 11:21 PM - edited 07-19-2019 11:22 PM
I have the exact same problem with my Moto G5.
The videos and music are only playing via external speaker (Bluetooth). It doesn't works with the phone speaker and earphone...