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1 Posts

05-03-2021

United States of America

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Moto G5 wifi calling not showing up under settings

2021-05-03, 20:57 PM

I am attempting to turn on wifi calling on my moto g5.  I recently switched to FreedomPop, which has wifi calling enabled on my sim.  However, when i attempt to turn it on under Settings > Networks & Internet > Mobile network > Advanced > Wi-Fi Calling, it doesn't show up.

 

If open the settings app and search for wifi calling it shows up in the search results but does not appear under the Advanced Settings.   I called my carrier and they said wifi calling is enabled.  Any suggestions?

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789 Posts

11-24-2020

India

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Re:Moto G5 wifi calling not showing up under settings

2021-05-04, 14:34 PM

@ BR85 wrote:

I am attempting to turn on wifi calling on my moto g5.  I recently switched to FreedomPop, which has wifi calling enabled on my sim.  However, when i attempt to turn it on under Settings > Networks & Internet > Mobile network > Advanced > Wi-Fi Calling, it doesn' show up.

 

If open the settings app and search for wifi calling it shows up in the search results but does not appear under the Advanced Settings.   I called my carrier and they said wifi calling is enabled.  Any suggestions?

Hi, 

 

Welcome to Motorola Forums. Sorry to know about this. I have checked and I’m sorry to inform this device does not support Wi-Fi calling. However, I will pass the feedback along. 

 

Thanks

Sunitha



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