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Amarng7
Paper Tape
Posts: 5
Registered: ‎06-17-2018
Location: IN
Views: 2,602
Message 1 of 12

My Moto G5 Plus not charging

Hi, my MotoG5 Plus is not charging but when I switch off and plug the wall charger then it is charging. I have factory reset the phone but the problem still exists. Is it hardware issue or software issue, please help me out here. 

Supratim4
Punch Card
Posts: 34
Registered: ‎12-13-2017
Location: IN
Views: 2,589
Message 2 of 12

Re: My Moto G5 Plus not charging

Please visit nearest service centre. That's software problem
Supratimmajumder
Kodak
802.11n
Posts: 676
Registered: ‎01-30-2018
Location: GB
Views: 2,588
Message 3 of 12

Re: My Moto G5 Plus not charging


@Supratim4 wrote:
Please visit nearest service centre. That's software problem

 

This topic has been covered before. Do a search of the forum before taking any other action.

If it ain't broke, don't fix it.
Amarng7
Paper Tape
Posts: 5
Registered: ‎06-17-2018
Location: IN
Views: 2,570
Message 4 of 12

Re: My Moto G5 Plus not charging

I have been searching for the solution but I can't find it, can you please give me the link. Thank you
Amarng7
Paper Tape
Posts: 5
Registered: ‎06-17-2018
Location: IN
Views: 2,568
Message 5 of 12

Re: My Moto G5 Plus not charging

Hi, I have been searching for the solution but I can't find it, so please can you give me the link. Thank You

Amarng7
Paper Tape
Posts: 5
Registered: ‎06-17-2018
Location: IN
Views: 2,565
Message 6 of 12

Re: My Moto G5 Plus not charging

Is there any other way that I can repair the phone. Cause I don't trust the servicing center here at my place. Without looking anything they say that I need to replace the charging port of the phone.

Supratim4
Punch Card
Posts: 34
Registered: ‎12-13-2017
Location: IN
Views: 2,558
Message 7 of 12

Re: My Moto G5 Plus not charging

Root and install Castom room Seen YouTube video
Supratimmajumder
Kodak
802.11n
Posts: 676
Registered: ‎01-30-2018
Location: GB
Views: 2,558
Message 8 of 12

Re: My Moto G5 Plus not charging

Here is 1 link, there are many more, you just have to put the work in.

https://forums.lenovo.com/t5/Moto-G5S-Moto-G5S-Plus/Moto-G5s-plus-Charging-issue/m-p/4006342#M7454

 

If the service center say that your charging port needs replacing, then unless you are a competent electronic service engineer you have no alternative but to get it replaced.  I have heard that the service centers in India are not the best, if that's the country you are in.

If it ain't broke, don't fix it.
Supratim4
Punch Card
Posts: 34
Registered: ‎12-13-2017
Location: IN
Views: 2,459
Message 9 of 12

Re: My Moto G5 Plus not charging

Me also in Indiana and please go your nearest phone repair centre they will charge 100 to 200 I also face this problem on Redmi note 4 

Supratimmajumder
chanreka
What's DOS?
Posts: 1
Registered: ‎09-19-2018
Location: US
Views: 2,388
Message 10 of 12

Moto g5 plus not charging

For the last few days my phone has been intermittenly charging & the turbo charger doesn't seem to be working at all. 

 

I checked the cord and everything appears to be connected correctly and it will even say it is charging but the percentage barely increase if at all. I have tried other plugs but I am having the same result. Please help!

 

Thank you   

 

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