06-17-2018 01:05 AM
Hi, my MotoG5 Plus is not charging but when I switch off and plug the wall charger then it is charging. I have factory reset the phone but the problem still exists. Is it hardware issue or software issue, please help me out here.
06-17-2018 02:23 AM
Please visit nearest service centre. That's software problem
This topic has been covered before. Do a search of the forum before taking any other action.
06-17-2018 04:08 AM
Is there any other way that I can repair the phone. Cause I don't trust the servicing center here at my place. Without looking anything they say that I need to replace the charging port of the phone.
06-17-2018 04:16 AM
Here is 1 link, there are many more, you just have to put the work in.
If the service center say that your charging port needs replacing, then unless you are a competent electronic service engineer you have no alternative but to get it replaced. I have heard that the service centers in India are not the best, if that's the country you are in.
09-19-2018 03:19 PM
For the last few days my phone has been intermittenly charging & the turbo charger doesn't seem to be working at all.
I checked the cord and everything appears to be connected correctly and it will even say it is charging but the percentage barely increase if at all. I have tried other plugs but I am having the same result. Please help!