Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G PhonesMoto G5 / Moto G5 Plus
All Forum Topics
Options

3 Posts

03-30-2017

India

12 Signins

99 Page Views

  • Posts: 3
  • Registered: ‎03-30-2017
  • Location: India
  • Views: 99
  • Message 1 of 13

Network fluctuation in Moto G5 plus

2017-03-30, 13:25 PM

Its been 2-3 weeks since I am using moto G5 plus and from starting only I am experiencing network fluctuation due to which network related issues like slow or no internet and call related issues occur. Please help.

Reply
Options

6142 Posts

10-05-2016

United States of America

705 Signins

60137 Page Views

  • Posts: 6142
  • Registered: ‎10-05-2016
  • Location: United States of America
  • Views: 60137
  • Message 2 of 13

Re: Network fluctuation in Moto G5 plus

2017-03-30, 13:51 PM

wrote:

Its been 2-3 weeks since I am using moto G5 plus and from starting only I am experiencing network fluctuation due to which network related issues like slow or no internet and call related issues occur. Please help.


Hi ayushjain2593,

 

Are you having internet concern with your sim 2 4G? who's carrier is it?

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
Reply
Options

3 Posts

03-30-2017

India

12 Signins

99 Page Views

  • Posts: 3
  • Registered: ‎03-30-2017
  • Location: India
  • Views: 99
  • Message 3 of 13

Re: Network fluctuation in Moto G5 plus

2017-03-31, 6:03 AM

Initially I was using Idea 3G and now from couple of days I am using reliance jio 4G but the issue is the same with both the sims due to which the internet also keeps on fluctuating.

And its not the case only with the sim with internet, network of both the sim fluctuates.

Have attached the screenshot of today also.

Reply
Options

1 Posts

05-19-2017

India

1 Signins

24 Page Views

  • Posts: 1
  • Registered: ‎05-19-2017
  • Location: India
  • Views: 24
  • Message 4 of 13

Re: Network fluctuation in Moto G5 plus

2017-05-19, 7:44 AM
Moto g5 plus and sim 1 network keeps going off and on

It's been a day using the Moto g5 plus and sim 1 network keeps going off and on . Constantly. I put Jio in sim 2 and Vodafone in sim 1. This is very irritating. I hope the update solves this. I'm from Goa . I'm waiting for the update

Reply
Options

10 Posts

05-29-2017

India

17 Signins

169 Page Views

  • Posts: 10
  • Registered: ‎05-29-2017
  • Location: India
  • Views: 169
  • Message 5 of 13

Re: Network fluctuation in Moto G5 plus

2017-05-29, 8:13 AM

Hello Jess,

 

I have same problem, I am using single 4G sim in Moto G5 Plus. I face this problem most of the time when I playing online games, complete network siganl goes off and again it will connect in some time and it happen repeatedly some time. I tried by replacing SIM also, same problem continues. Seems like some problem with software only. Please check

 

 Thanks

Sushmit

Reply
Options

2 Posts

07-10-2017

India

2 Signins

35 Page Views

  • Posts: 2
  • Registered: ‎07-10-2017
  • Location: India
  • Views: 35
  • Message 6 of 13

Re: Network fluctuation in Moto G5 plus

2017-07-10, 14:33 PM

I have been using Moto G5 plus with Airtel network from last 3 months. From day 1, I have been facing this issue. Sometime it goes for no network also. 

 

Lenevo team,

Please look into this issue and provide a fix.

Reply
Options

2 Posts

07-10-2017

India

2 Signins

35 Page Views

  • Posts: 2
  • Registered: ‎07-10-2017
  • Location: India
  • Views: 35
  • Message 7 of 13

Re: Network fluctuation in Moto G5 plus

2017-07-10, 14:40 PM

I have been using Moto G5 plus with Airtel network from last 3 months. From day 1, I have been facing this issue. Sometime it goes for no network also.

Lenevo team,
Please look into this issue and provide a fix.

Reply
Options

1 Posts

07-15-2017

India

3 Signins

43 Page Views

  • Posts: 1
  • Registered: ‎07-15-2017
  • Location: India
  • Views: 43
  • Message 8 of 13

Re: Network fluctuation in Moto G5 plus

2017-07-15, 8:41 AM

Dear Moto,

 

I am having this constant signal fluctuation problem with Airtel 4G &3G network. On 2G network it is working fine. I have tried network reset too. But no help there. Could you please look into this ASAP and get us a patch please.

 

Thanks in advance,

 

Jayendra

Reply
Options

2 Posts

08-03-2017

India

2 Signins

23 Page Views

  • Posts: 2
  • Registered: ‎08-03-2017
  • Location: India
  • Views: 23
  • Message 9 of 13

Re: Network fluctuation in Moto G5 plus

2017-08-03, 16:03 PM

I have been using moto g5 plus for almost 4 months,when i am using its hotspot ,there is always a ping fluctuation while playing online games in my pc.I have tried moto g4 plus ,but there was no such issue.Please help me to solve the problem.

Reply
Options

2 Posts

08-03-2017

India

2 Signins

23 Page Views

  • Posts: 2
  • Registered: ‎08-03-2017
  • Location: India
  • Views: 23
  • Message 10 of 13

Re: Network fluctuation in Moto G5 plus

2017-08-03, 16:04 PM

I am facing the same issue.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms