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05-12-2019

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Network issue

2019-05-13, 6:08 AM

 After doing the system update I didn't able to assess the Jio network on my Moto g5 device. Other network are works properly but Jio network is not working. where as Jio network is works properly in another phone . Please help me to get resolve the network issue . 

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12-04-2017

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Re: Network issue

2019-05-15, 14:29 PM

 wrote:

 After doing the system update I didn't able to assess the Jio network on my Moto g5 device. Other network are works properly but Jio network is not working. where as Jio network is works properly in another phone . Please help me to get resolve the network issue . 


Hi SagarikaM,

 

This is strange, can we quickly try testing with other JIO SIM card to see if that works? 

 

Regards,

Swaraj

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