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Posts: 38
Registered: ‎03-23-2017
Location: IN
Message 1 of 43 (2,932 Views)

Noise in Background in Calls and Video Recording

Hi,

 

I am facing huge noise background in voice calls. The other caller hears lots of noise with my voice, making my voice unaudible. 

 

Can you please let me know when this will be fixed?

 

There was a update in Brazil which fixes this issue, but the same is not rolled out in India.

 

Thanks

Ctrl-Alt-Del
Posts: 13
Registered: ‎03-19-2017
Location: IN
Message 2 of 43 (2,885 Views)

Re: Noise in Background in Calls and Video Recording

Hi

 

Even i'm facing the same issue, there is a lot of background noise when playing a recorded video. They have released a fix for this for the Brazil model, don't know whether it'll be pushed to India as well.

Paper Tape
Posts: 4
Registered: ‎03-23-2017
Location: IN
Message 3 of 43 (2,879 Views)

Re: Noise in Background in Calls and Video Recording

Hi,

I have also faceing same issue.
Also had contact to moto support center. It is not good for ear it can create some serious ear problem.

Please look into it asap.

Regards,
Viren
Ctrl-Alt-Del
Posts: 13
Registered: ‎03-19-2017
Location: IN
Message 4 of 43 (2,820 Views)

High background noise in video recording

Hello

 

While recording video, a huge amount of backgroud noise is heard, its as if the noise cancellation feature is not working at all. Hope there is a fix for this on the way.

 

Thanks

Yash Bhan

Punch Card
Posts: 38
Registered: ‎03-23-2017
Location: IN
Message 5 of 43 (2,855 Views)

Re: Noise in Background in Calls and Video Recording

I am not sure what happened. Somehow this problem is marked as Solved. But the problem still exists

Punch Card
Posts: 38
Registered: ‎03-23-2017
Location: IN
Message 6 of 43 (2,853 Views)

Re: Noise in Background in Calls and Video Recording

You are facing problem in both Voice and Video Recording?

Punch Card
Posts: 38
Registered: ‎03-23-2017
Location: IN
Message 7 of 43 (2,803 Views)

Re: High background noise in video recording

There is already similar thread on this problem!!

 

You are not facing issue with Voice Calls?

Paper Tape
Posts: 4
Registered: ‎03-23-2017
Location: IN
Message 8 of 43 (2,839 Views)

Re: Noise in Background in Calls and Video Recording

Yes facing same issue!!! Really annoying...
Paper Tape
Posts: 4
Registered: ‎03-23-2017
Location: IN
Message 9 of 43 (2,838 Views)

Re: Noise in Background in Calls and Video Recording

But how come it is solved???
Punch Card
Posts: 38
Registered: ‎03-23-2017
Location: IN
Message 10 of 43 (2,832 Views)

Re: Noise in Background in Calls and Video Recording

I was replying to your message and it automatically marked as Solved!!

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