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Moto99
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Posts: 97
Registered: ‎03-23-2017
Location: IN
Views: 4,530
Message 1 of 43

Noise in Background in Calls and Video Recording

Hi,

 

I am facing huge noise background in voice calls. The other caller hears lots of noise with my voice, making my voice unaudible. 

 

Can you please let me know when this will be fixed?

 

There was a update in Brazil which fixes this issue, but the same is not rolled out in India.

 

Thanks

yrbhan
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Posts: 13
Registered: ‎03-19-2017
Location: IN
Views: 4,424
Message 2 of 43

Re: Noise in Background in Calls and Video Recording

Hi

 

Even i'm facing the same issue, there is a lot of background noise when playing a recorded video. They have released a fix for this for the Brazil model, don't know whether it'll be pushed to India as well.

Viren90
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Posts: 4
Registered: ‎03-23-2017
Location: IN
Views: 4,418
Message 3 of 43

Re: Noise in Background in Calls and Video Recording

Hi,

I have also faceing same issue.
Also had contact to moto support center. It is not good for ear it can create some serious ear problem.

Please look into it asap.

Regards,
Viren
yrbhan
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Posts: 13
Registered: ‎03-19-2017
Location: IN
Views: 4,359
Message 4 of 43

High background noise in video recording

Hello

 

While recording video, a huge amount of backgroud noise is heard, its as if the noise cancellation feature is not working at all. Hope there is a fix for this on the way.

 

Thanks

Yash Bhan

Moto99
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Posts: 97
Registered: ‎03-23-2017
Location: IN
Views: 4,394
Message 5 of 43

Re: Noise in Background in Calls and Video Recording

I am not sure what happened. Somehow this problem is marked as Solved. But the problem still exists

Moto99
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Posts: 97
Registered: ‎03-23-2017
Location: IN
Views: 4,392
Message 6 of 43

Re: Noise in Background in Calls and Video Recording

You are facing problem in both Voice and Video Recording?

Moto99
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Posts: 97
Registered: ‎03-23-2017
Location: IN
Views: 4,342
Message 7 of 43

Re: High background noise in video recording

There is already similar thread on this problem!!

 

You are not facing issue with Voice Calls?

Viren90
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Posts: 4
Registered: ‎03-23-2017
Location: IN
Views: 4,378
Message 8 of 43

Re: Noise in Background in Calls and Video Recording

Yes facing same issue!!! Really annoying...
Viren90
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Posts: 4
Registered: ‎03-23-2017
Location: IN
Views: 4,377
Message 9 of 43

Re: Noise in Background in Calls and Video Recording

But how come it is solved???
Moto99
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Posts: 97
Registered: ‎03-23-2017
Location: IN
Views: 4,371
Message 10 of 43

Re: Noise in Background in Calls and Video Recording

I was replying to your message and it automatically marked as Solved!!

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