Noise in Background in Calls and Video Recording

[Moto99]

Hi,

I am facing huge noise background in voice calls. The other caller hears lots of noise with my voice, making my voice unaudible. 

Can you please let me know when this will be fixed?

There was a update in Brazil which fixes this issue, but the same is not rolled out in India.

Thanks

[yrbhan]

Hi

Even i'm facing the same issue, there is a lot of background noise when playing a recorded video. They have released a fix for this for the Brazil model, don't know whether it'll be pushed to India as well.

[Viren90]

Hi,

I have also faceing same issue.
Also had contact to moto support center. It is not good for ear it can create some serious ear problem.

Please look into it asap.

Regards,
Viren

[yrbhan]

Hello

While recording video, a huge amount of backgroud noise is heard, its as if the noise cancellation feature is not working at all. Hope there is a fix for this on the way.

Thanks

Yash Bhan

[Moto99]

I am not sure what happened. Somehow this problem is marked as Solved. But the problem still exists

[Moto99]

You are facing problem in both Voice and Video Recording?

[Moto99]

There is already similar thread on this problem!!

You are not facing issue with Voice Calls?

[Viren90]

Yes facing same issue!!! Really annoying...

[Viren90]

But how come it is solved???

[Moto99]

I was replying to your message and it automatically marked as Solved!!