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sannoonghu
Paper Tape
Posts: 3
Registered: ‎09-19-2016
Location: IN
Views: 1,695
Message 31 of 43

Re: Noise in Background in Calls and Video Recording

Considering​ that people are facing problems with basic functions like phone calls, Lenovo should release the fix sooner rather than later and bundled with other updates. And yes. I have this problem too although it is with video recording and not with phone calls. 

sdzshn3
Bit Torrent
Posts: 1,141
Registered: ‎04-01-2017
Location: IN
Views: 1,675
Message 32 of 43

Re: Noise in Background in Calls and Video Recording

We understood that devs are working to solve reported issues.

But, why to bundle them in a big major update. It's wasting our time and interest in Mobile. Please divide them in patches and atleast provide the background noise bug fix update.

 

This mobile is well said as a camera centric Mobile but, with a simple noise cancellation issue this mobile can be strikeout.

 

No more soon...

Provide update immediately or give us a exact waiting time.


Best Regards, Syed Zeeshan.
CSRahul
Paper Tape
Posts: 5
Registered: ‎03-30-2017
Location: IN
Views: 1,658
Message 33 of 43

Re: Noise in Background in Calls and Video Recording

Don't expect that Lenovo is going provide update. They just say will provide you soon.

In reality Lenovo never provided update.

It is not my words. It is informed by some good techrevier on YouTube. Like mkbhd, c4etech.

 

They hate Lenovo only for this particular reason.

sdzshn3
Bit Torrent
Posts: 1,141
Registered: ‎04-01-2017
Location: IN
Views: 1,636
Message 34 of 43

Re: Noise in Background in Calls and Video Recording

Dear Lenovo/Moto,

Atleast tell us do we get update in future or never?

 

This small bug ruined by choice as a camera centric mobile.

Being I'm a YouTube​r, I need this bug to be solved quickly.

Due to this bug, video making is stopped.

 

This is my first ever device from Moto.

Hurted!


Best Regards, Syed Zeeshan.
sdzshn3
Bit Torrent
Posts: 1,141
Registered: ‎04-01-2017
Location: IN
Views: 1,567
Message 35 of 43

Re: Noise in Background in Calls and Video Recording

Oo Dear Moto,

What's the status of software update?

Tell us can we expect this issue to​ be solved?


Best Regards, Syed Zeeshan.
ryjb219
Token Ring
Posts: 53
Registered: ‎10-09-2011
Location: United States
Views: 1,534
Message 36 of 43

Re: Noise in Background in Calls and Video Recording

I'm going to be returning my device due to the background noise while recording videos. My most important feature is camera/video having little kids. Been watching the videos I've taken in the past while since I've had this and it's pretty bad from the noise. Maybe in the future if there is a fix I'll return.  Thanks everyone for your input and experiences. 

Anynomous
Fanfold Paper
Posts: 7
Registered: ‎04-08-2017
Location: IN
Views: 1,501
Message 37 of 43

Deleted

Deleted

sannoonghu
Paper Tape
Posts: 3
Registered: ‎09-19-2016
Location: IN
Views: 1,409
Message 38 of 43

Re: Noise in Background in Calls and Video Recording

Dear Lenovo,

It's been a month since G5 plus released in India and three weeks since your software update rolled out in Brazil. I think it's high time you did something about that in India too. Or is it your intention to release updates only for Brazil? I would like to point out that a major chunk of your market is in India. Do you really wish to risk that market? Being ignorant and apathetic to your consumer mass is ultimately going to result in you losing them. And if you think that people don't know that Motorola and Lenovo are linked, you're wrong. So people who leave Motorola will apps be very likely to avoid your Lenovo brand of phones. And take note that aside from online reviews, a lot of people in India also take personal word of mouth reviews when it comes to personal gadgets. This kind of treatment and service could severely harm your consumer mass, especially when there are competitors like Xiaomi, Samsung and Hwawei. 

And if it is that you are already working to release this update, take note that people do not like to be kept in the dark. They expect to be notified about progress and expect at least a tentative release date. 

Be warned. You are losing many potential customers because of such a small and easily rectifiable issue. 

Sincerely. 

 

sdzshn3
Bit Torrent
Posts: 1,141
Registered: ‎04-01-2017
Location: IN
Views: 1,399
Message 39 of 43

Re: Noise in Background in Calls and Video Recording

For a word 'wait' or 'soon' will have a limit.
Moto already crossed it.
And still you are saying wait for the notification.
We are not supposed to wait any more, because we already did for 1 month.
It's your turn to provide update.
Why Moto accepted to release phone with a simple unbearable issue?
What's your plan on update?
Brazil is lot better for updates, they released update to solve background noise issue in recorded videos.
What's happening with India...
There are lot more consumers in India than Barzil who request for update.
We are done with your waiting requests.
Release update immediately. This is a consumers warning.

Best Regards, Syed Zeeshan.
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paresh_annadate
Fanfold Paper
Posts: 3
Registered: ‎04-15-2017
Location: IN
Views: 1,319
Message 40 of 43

Re:loudspeaker issue on active call

hi

     i had moto g5 when i have incoming call after receiving call voice came normal on its speaker ,but when i put on its loudspeaker option the voice on loudspeaker gets repeated exactly like when we shout from hill or from mountain.

first i think that it may be because of network problem but when i checked it happen on different network also.

 

don't know what to do whether i have to worry for this and replace my mobile or it is normal issue which can be fix.

please help.

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