cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
anupam1405
Paper Tape
Posts: 4
Registered: ‎03-22-2017
Location: IN
Views: 1,668
Message 21 of 43

Re: Noise in Background in Calls and Video Recording

Voice is breaking during calls. Both the callers are facing voice interuption issue. Diificult to understand the flow of communication. Its really irritating to continue the call.

anupam1405
Paper Tape
Posts: 4
Registered: ‎03-22-2017
Location: IN
Views: 1,667
Message 22 of 43

Re: Noise in Background in Calls and Video Recording


@Moto99 wrote:

Hi,

 

I am facing huge noise background in voice calls. The other caller hears lots of noise with my voice, making my voice unaudible. 

 

Can you please let me know when this will be fixed?

 

There was a update in Brazil which fixes this issue, but the same is not rolled out in India.

 

Thanks



Voice is breaking during calls. Both the callers are facing voice interuption issue. Diificult to understand the flow of communication. Its really irritating to continue the call.

Moto99
Punch Card
Posts: 97
Registered: ‎03-23-2017
Location: IN
Views: 1,551
Message 23 of 43

Re: Noise in Background in Calls and Video Recording

Do we have any update on this known issue? When we know this known issue has been fixed by Lenovo Brazil, why Lenovo India is holding on the fix?

 

Do Lenovo has Android developers for India region?

yrbhan
Ctrl-Alt-Del
Posts: 13
Registered: ‎03-19-2017
Location: IN
Views: 1,473
Message 24 of 43

Re: Noise in Background in Calls and Video Recording

There is a fix on the way, it is under testing, will be released to the retails models after the testing phase, Check this:

 

https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-G5-plus-issues-amp-suggestions/td-p/3624099

 

Check the reply for point number 8

praneil2050
Paper Tape
Posts: 3
Registered: ‎04-01-2017
Location: IN
Views: 1,465
Message 25 of 43

Re: Noise in Background in Calls and Video Recording

Seems the issue persists with lots of apps (not just with camera) I tried with Device help > mic hardward tests and there is lot of background noise. Also tried with Google Assistant/Google voice search, many times the voice is not recognized.

aaron2000
What's DOS?
Posts: 1
Registered: ‎04-04-2017
Location: IN
Views: 1,365
Message 26 of 43

Re: Noise in Background in Calls and Video Recording

I too have the same problem please solve it.

Motorola Admin Motorola Admin
Motorola Admin
Posts: 17,032
Registered: ‎02-03-2016
Location: US
Views: 1,330
Message 27 of 43

Re: Noise in Background in Calls and Video Recording

The same update that was distributed in Brazil will come to other regions, possibly bundled into other updates. We don't have any timing to share though.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
sdzshn3
Bit Torrent
Posts: 1,141
Registered: ‎04-01-2017
Location: IN
Views: 1,329
Message 28 of 43

Re: Noise in Background in Calls and Video Recording

It's been a long time to provide a update for a minor issue.

When Moto is going to provide bug fix update.

We are not asking any Android O or not even security patch.

Please don't say SOON.

Soon will be always sooner for ever.

Give us a date when it will be released or atleast ETA. Thanks..


Best Regards, Syed Zeeshan.
sdzshn3
Bit Torrent
Posts: 1,141
Registered: ‎04-01-2017
Location: IN
Views: 1,327
Message 29 of 43

Re: Noise in Background in Calls and Video Recording

Oh. Thanks.
When ever a you got any info about update, please tell us in this post.

Best Regards, Syed Zeeshan.
Motorola Admin Motorola Admin
Motorola Admin
Posts: 17,032
Registered: ‎02-03-2016
Location: US
Views: 1,319
Message 30 of 43

Re: Noise in Background in Calls and Video Recording


@sdzshn3 wrote:
Oh. Thanks.
When ever a you got any info about update, please tell us in this post.

Will do.

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Top Kudoed Authors