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13 Posts

01-19-2017

Finland

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  • Message 11 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-01-29, 7:31 AM

Hi Nikh,

 

I tried what you suggested, but unfortunately it did not help.

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6 Posts

10-27-2016

United States of America

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  • Message 12 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-01-29, 13:57 PM
Like ULH, this did not work. Same "Loading..." screen. Motorola support- What nex...t?
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1045 Posts

10-08-2015

India

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  • Message 13 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-01-30, 6:13 AM

Hi,

 

Thank you for trying provided checkpoints. If you have formatted SD card as internal, please remove the same & and let us know.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

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3 Posts

02-01-2019

Romania

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  • Message 14 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-02-01, 20:26 PM
Hello, I remove external SDcard, reboot, same situation.
Clear data on storage, is the same situation. There is a fix for this problem?
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2 Posts

02-08-2019

India

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  • Message 15 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-02-08, 17:55 PM

I had thet same problem,figured it out ,you also try thist go to settings ....then to apps and notification..... then to settings.... There go to storage and clear the cache

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2 Posts

02-08-2019

India

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  • Message 16 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-02-08, 17:56 PM
Clear the settings cache
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3 Posts

02-01-2019

Romania

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  • Message 17 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-02-08, 18:12 PM

Hi, 

Clear data and cache for both settings, even in safe mode.

Same issue.

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13 Posts

01-19-2017

Finland

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  • Posts: 13
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  • Message 18 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-02-10, 22:02 PM

Hi,

 

Same here. Clearing the Settings cache did not fix the problem.

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5 Posts

02-10-2015

United States of America

12 Signins

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  • Message 19 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-05-15, 19:23 PM

Did anyone find a fix for this? It's so annoying and time consuming having to go into each app to clear the cache!  Come on Motorola/Lenovo, get it together and fix this!

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1 Posts

06-15-2019

United States of America

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  • Location: United States of America
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  • Message 20 of 20

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

2019-06-15, 19:32 PM

It is too bad that Lenovo seems to have lost interest in this technical failure.  I am experiencing the same problem without an SD card installed.  Cache clearing and other suggested steps do not stop the constant "loading" screen in the Storage settings.

 

I know that Lenovo wants to sell the new units, but I cannot imagine buying one, if they don't take malfunctions seriously enough to stick with a problem until resolved.  I did not know that my problem was known to Lenovo until finding this forum entry today.  To see that the company has been aware for so long is so very disappointing.

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