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ULH
Punch Card
Posts: 11
Registered: ‎01-19-2017
Location: FI
Views: 857
Message 11 of 19

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

Hi Nikh,

 

I tried what you suggested, but unfortunately it did not help.

G4play007
Paper Tape
Posts: 6
Registered: ‎10-26-2016
Location: US
Views: 838
Message 12 of 19

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

Like ULH, this did not work. Same "Loading..." screen. Motorola support- What nex...t?
Senior MotoAgent
Senior MotoAgent
Posts: 1,034
Registered: ‎10-08-2015
Location: IN
Views: 815
Message 13 of 19

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

Hi,

 

Thank you for trying provided checkpoints. If you have formatted SD card as internal, please remove the same & and let us know.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

alin23
Paper Tape
Posts: 2
Registered: ‎02-01-2019
Location: RO
Views: 761
Message 14 of 19

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

Hello, I remove external SDcard, reboot, same situation.
Clear data on storage, is the same situation. There is a fix for this problem?
Chakritpg
What's DOS?
Posts: 2
Registered: ‎02-08-2019
Location: IN
Views: 694
Message 15 of 19

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

I had thet same problem,figured it out ,you also try thist go to settings ....then to apps and notification..... then to settings.... There go to storage and clear the cache

Chakritpg
What's DOS?
Posts: 2
Registered: ‎02-08-2019
Location: IN
Views: 694
Message 16 of 19

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

Clear the settings cache
alin23
Paper Tape
Posts: 2
Registered: ‎02-01-2019
Location: RO
Views: 689
Message 17 of 19

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

Hi, 

Clear data and cache for both settings, even in safe mode.

Same issue.

ULH
Punch Card
Posts: 11
Registered: ‎01-19-2017
Location: FI
Views: 643
Message 18 of 19

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

Hi,

 

Same here. Clearing the Settings cache did not fix the problem.

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Heather_Ashby
Paper Tape
Posts: 3
Registered: ‎02-10-2015
Location: US
Views: 54
Message 19 of 19

Re: Oreo 8.1 update: Settings - Storage unable to show details of internal memory

Did anyone find a fix for this? It's so annoying and time consuming having to go into each app to clear the cache!  Come on Motorola/Lenovo, get it together and fix this!

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