01-29-2019 10:13 PM
Thank you for trying provided checkpoints. If you have formatted SD card as internal, please remove the same & and let us know.
Thanks & Regards
02-01-2019 12:26 PM
02-08-2019 09:55 AM
I had thet same problem,figured it out ,you also try thist go to settings ....then to apps and notification..... then to settings.... There go to storage and clear the cache