01-16-2018 01:49 PM
I am trying to enroll into Moto G5s Plus oreo beta program. I tried to add my phone onto this page and tried both IMEI numbers(it's dual SIM) and the serial number but got the same message:
Unable to retrieve device information. Please confirm your IMEI/MEID or serial number and try again.
Can someone please help or suggest that what do I need to do to enroll into Oreo Beta program for my Moto G5s Plus.
01-16-2018 02:12 PM
You can save yourself the trouble, no new testers wil be accepted.
Lenovo don't have their database working from day one, some countries can not register at all. It's not even needed to register but customer information is worth gold..... If you read the small print you give permission to do whatever Lenovo want with your data....
If you really like crappy ROM's just root your phone and install a custom 8.1 or one of the great 64bit ROM's....
01-16-2018 02:34 PM
08-06-2018 12:22 AM
I also faced the issue. It is because the country is set to US. Set it to India then open support page, then click on My Stuff. Add the device there and it'll show up. Then you can enroll.