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4 Posts

02-07-2018

United States of America

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Phone very laggy since Nov 17 security update

2018-02-07, 4:44 AM

Ever since I updated to the Nov 1, '17 patch (installed about a week ago), my extremely snappy and smooth phone now stutters quite frequently and has significant lag at times. The battery also seems to be draining much faster. Is there any way to reverse this or remedy for the lag? Was so satisfied with this phone until now.

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1154 Posts

04-01-2017

India

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  • Message 2 of 5

Re: Phone very laggy since Nov 17 security update

2018-02-07, 9:08 AM

Clear Cache partition from recovery options. This clears old cache files which creates problems.

Here's how to do it: https://motorola-global-portal.custhelp.com/app/answers/indevice_detail/a_id/111301/p/30,6720,9686


Best Regards, Syed Zeeshan.
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14 Posts

02-07-2018

United States of America

19 Signins

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  • Posts: 14
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Re: Phone very laggy since Nov 17 security update

2018-02-07, 14:00 PM

Hey there, do let us know if the proposed solution solved your issue! Would be helpful. Thanks!

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4 Posts

02-07-2018

United States of America

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  • Location: United States of America
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  • Message 4 of 5

Re: Phone very laggy since Nov 17 security update

2018-02-07, 14:05 PM

I sure will, I just did the wipe an hour ago, and will test it for a couple days and report back.

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4 Posts

02-07-2018

United States of America

4 Signins

14 Page Views

  • Posts: 4
  • Registered: ‎02-07-2018
  • Location: United States of America
  • Views: 14
  • Message 5 of 5

Re: Phone very laggy since Nov 17 security update

2018-02-09, 21:03 PM

This worked! The lag has stopped and the battery has returned to normal. Thank you so much! 

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