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Marc999
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Posts: 83
Registered: ‎03-09-2017
Location: CA
Views: 713
Message 1 of 3

Receive Phone Call - I can NOT hear them / They can hear me. / I have to hang up and try again

Receiving Phone Call.

 

Sometimes, when I receive a phone call, I do NOT hear the other person, yet they can hear my voice.  I have to hang up and try again. 

 

Any suggestions? 

I have turned off the phone and done the Wipe Cache routine via the android preboot menu. 

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Moto Sr Moderator
Moto Sr Moderator
Posts: 28,266
Registered: ‎02-02-2016
Location: US
Views: 669
Message 2 of 3

Re: Receive Phone Call - I can NOT hear them / They can hear me. / I have to hang up and try again


@Marc999 wrote:

Receiving Phone Call.

 

Sometimes, when I receive a phone call, I do NOT hear the other person, yet they can hear my voice.  I have to hang up and try again. 

 

Any suggestions? 

I have turned off the phone and done the Wipe Cache routine via the android preboot menu. 


If the call succeeds on another attempt without any other changes, that is usually indicative of a network issue.


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Missmaurs
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Posts: 1
Registered: ‎07-05-2019
Location: JM
Views: 639
Message 3 of 3

People can hear me, I can't hear them

 
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