03-28-2017 06:04 AM
Those who are in charge here plz let us know what is this issue?
Should we go for a replacement? Or it's some kind of software glitch?
Is this camera can't handle 60 fps?
We are waiting here for ur valuable replies.
We'll need to look into this before we can respond. I would not replace or repair until we have a better idea about it.
I personally think that dhkdc is right and it's related to the laser focus. But we'll see.
03-28-2017 07:37 AM - edited 03-28-2017 07:39 AM
I don't able to understand what ur talking about. Moto G5 Plus doesn't have laser auto focus.
For your information it's only noticeable instantly if you are using 1080p 60 Fps video recording. Not in any other resolutions nor in camera clicks.
Just with 1080p 60 fps video.
I don't know if any of you guys have this phone but believe me we have group of 30 people with same device and all of them having this.
Plz do let your software developer team know about this. And gave us their output to us as quickly as possible.
But I'm believing it's a software glitch.
We hope you'll reply positively soon.
03-28-2017 07:53 AM
As you say, the moto G5 Plus doesn't have laser focus. But it do have 2 infrared led, one each side of the camera and the're used for moto display, to know when the phis is in the pocket or on a table. I'm guessing that this is happing due to the next:
Usually, LEDs work on 50-60 Hz ratio. Infrared LEDs produces a light that is invisible for human vision, but not for cameras. When you're recording in 30 fps, those frames are slower that the flickering of the infrared LEDs so it is not noticeable on the video or video preview. But if you record at 60 fps, those fps are being recorded faster or at the same speed that the flickering of the LEDs, so we see that constant "infrared" tinting on the corners.
03-28-2017 08:03 AM
If it is what I am saying, it is as easy as desactivate rear proximity sensors (or whateverer they are) when you're recording (It should be only working when the display is off).
It is not those infrared LEDs, it could be worst... maybe a hardware/design issue.
03-28-2017 08:09 AM
03-28-2017 08:15 AM
As for me, I love recording videos! but i don't have any kind of 4K display so 4K for me is useless. 1080p30 cut a little of the video to make the Image Stabilization, and I rather to make the IS on youtube. But 60 fps videos looks amazing on all my displays (phone, tv, laptop) and I would love to record all of my videos using it. The look so realistic. But if I'll have that Ugly red tinting... i cannot.
03-28-2017 07:18 PM
This problem is happening only when we record video at 1080p 60 fps and in low light or dark conditions only. In bright daylight the issue is not there. Below is the link for sample recording...I am using Indian 4GB variant XT1686.
03-28-2017 11:37 PM