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1 Posts

10-16-2019

US

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Security Update

2019-10-16, 21:15 PM

My Moto G5 Plus has Security patch level February 1, 2019.  Is this the latest?  My work has blocked my phone because the security patch level is too old.  Motorola says Moto G5 Plus is "This product is scheduled to continue to receive security updates".  So where are the security updates?

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850 Posts

04-04-2018

IN

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Re: Security Update

2019-10-17, 6:44 AM

 wrote:

My Moto G5 Plus has Security patch level February 1, 2019.  Is this the latest?  My work has blocked my phone because the security patch level is too old.  Motorola says Moto G5 Plus is "This product is scheduled to continue to receive security updates".  So where are the security updates?


Hi RTr3,

 

Thanks for posting! Motorola is committed to implementing essential security patches. As new security issues emerge, we will evaluate them and update your phone as needed. You will be notified when it's ready. However, let me have a look at it. Kindly update on your profile or PM me your device IMEI number.

 

Regards,

Suman



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850 Posts

04-04-2018

IN

210 Signins

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  • Posts: 850
  • Registered: ‎04-04-2018
  • Location: IN
  • Views: 11778
  • Message 3 of 3

Re: Security Update

2019-10-18, 14:13 PM

Hi  RTr3,

 

Thanks for sharing the IMEI, looks like you are on the latest Security patch. I would like to inform that Moto G5 Plus will not be getting further updates.

 

Regards,

Suman



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