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11 Posts

03-25-2019

GB

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Storage filling up

2020-06-30, 20:24 PM
Suddenly my Moto G5 is filling up storage. I have deleted some apps - no effect. I moved all photos to external storage - free storage went down not up. Android reports some apps are not used when they are. Is this a known problem? Is there a cache I can clear?
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1769 Posts

10-16-2018

GB

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Re:Storage filling up

2020-07-01, 8:28 AM

See my reply in this post,

 

https://forums.lenovo.com/t5/moto-g7-play-moto-g7-moto-g7-power-moto-g7-plus/Phone-low-on-space-constantly-for-last-few-months/m-p/5024914

 

HTH :)

 

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1777 Posts

04-04-2018

IN

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Re:Storage filling up

2020-07-01, 8:29 AM

@ Majikthyse wrote:
 

Suddenly my Moto G5 is filling up storage. I have deleted some apps - no effect. I moved all photos to external storage - free storage went down not up. Android reports some apps are not used when they are. Is this a known problem? Is there a cache I can clear?

 

Hi,

 

Sorry to know about this and thanks for posting! Try performing Clear Cache in your device-- go to Settings > Apps & notifications > App Info > select the apps > Storage > Clear Cache.

 

Perform Clear Cache for all the apps and see if the storage still shows full.

 

Let me know.

 

Regards,

Suman



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11 Posts

03-25-2019

GB

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  • Posts: 11
  • Registered: ‎03-25-2019
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  • Views: 71
  • Message 4 of 4

Re:Storage filling up

2020-07-03, 21:55 PM

Sorry, I didn't get an alert about your reply and started a new thread. The phone now won't start up as storage is full, even after removing more apps. Is this a hardware failure.

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