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Subbu1982
What's DOS?
Posts: 1
Registered: ‎12-17-2018
Location: IN
Views: 1,191
Message 1 of 4

Suspended cellular Data

 Actually I am using jio and BSNL Sim for voice there is no problem but comes to data jio has no problem but in BSNL it shows suspended.

I don't understand the problem can any one give solution

 

Senior MotoAgent
Senior MotoAgent
Posts: 1,034
Registered: ‎10-08-2015
Location: IN
Views: 1,165
Message 2 of 4

Re: Suspended cellular Data


@Subbu1982 wrote:

 Actually I am using jio and BSNL Sim for voice there is no problem but comes to data jio has no problem but in BSNL it shows suspended.

I don't understand the problem can any one give solution

 


Hi Subbu1982,

 

Welcome to Forums,

 

Sorry for the inconvenience caused. Please help us with more information about your issue details. 

 

1. What error message do you get? could you share us the screenshot?

 

2. Did you check with a different phone with the same SIM card?

 

3. Is it happening with the both the SIM slots?

 

Thanks & Regards
Nikh
Lenovo-Moto Support

Vanarp
Paper Tape
Posts: 1
Registered: ‎11-30-2019
Location: IN
Views: 57
Message 3 of 4

Re: Suspended cellular Data

I disabled billing cycle 

Reset network settings

Reset new apn

Reboot the phone

Still cellular data suspended message persist

Senior MotoAgent
Senior MotoAgent
Posts: 577
Registered: ‎04-04-2018
Location: IN
Views: 36
Message 4 of 4

Re: Suspended cellular Data


@Vanarp wrote:

I disabled billing cycle 

Reset network settings

Reset new apn

Reboot the phone

Still cellular data suspended message persist


Hi Vanarp,

 

Thanks for posting! May I know which network providers are you using? Can you share a screenshot of the cellular data suspended message?

 

Regards,

Suman



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