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ankushj
Paper Tape
Posts: 4
Registered: ‎05-25-2017
Location: IN
Views: 8,271
Message 1 of 11

Weird charging issue with Moto G5 Plus

Hi,

 

For the past couple of days, I've been facing this weird charging issue with my Moto G5 Plus.

 

When I plug the charger in - the phone says it's charging, but the battery percentage remains the same for hours. After 2-3 hours of charging this way, if I unplug the charger and replug it, within a couple of seconds the battery capacity suddenly shoots up to 100%.

 

I have the original Motorola charger, a Nokia/Microsoft charger, and a battery pack that I've tried with same results. Any advice?

 

Thanks!

sdzshn3
Bit Torrent
Posts: 1,141
Registered: ‎04-01-2017
Location: IN
Views: 8,258
Message 2 of 11

Re: Weird charging issue with Moto G5 Plus

>Check if this issue is happening in Safe mode.
>Clear Cache partition from recovery options.
>Discharge phone completely to 0% and charge to 100% in Switched off mode.

Perform all above steps until it solves.

Best Regards, Syed Zeeshan.
ankushj
Paper Tape
Posts: 4
Registered: ‎05-25-2017
Location: IN
Views: 8,217
Message 3 of 11

Re: Weird charging issue with Moto G5 Plus

Thanks @sdzshn3! It looks like charging it once in safe mode was enough to make the glitch go away.
Arunkumar2112
What's DOS?
Posts: 1
Registered: ‎06-23-2018
Location: IN
Views: 5,525
Message 4 of 11

Re: Weird charging issue with Moto G5 Plus

How to go safe mode
sdzshn3
Bit Torrent
Posts: 1,141
Registered: ‎04-01-2017
Location: IN
Views: 5,520
Message 5 of 11

Re: Weird charging issue with Moto G5 Plus

Just long press physical power button,
Long press on "Power off" option.
You'll see a prompt to confirm your action to go into Safe mode. Just click OK

Best Regards, Syed Zeeshan.
Alicia9z12
What's DOS?
Posts: 1
Registered: ‎07-28-2018
Location: IN
Views: 4,942
Message 6 of 11

Re: Weird charging issue with Moto G5 Plus

I tried charging in safe mode, the issue remains the same.

Senior MotoAgent
Senior MotoAgent
Posts: 1,636
Registered: ‎03-04-2016
Location: IN
Views: 4,846
Message 7 of 11

Re: Weird charging issue with Moto G5 Plus


@Alicia9z12 wrote:

I tried charging in safe mode, the issue remains the same.


Sorry to hear about that. Let me help you. Try calibrating your battery. To calibrate the battery Hold the power button until the phone reboots > Plug into the supplied charger > Charge to 100% > Leave on the charger for at least an additional hour. See if it helps.

 

Thanks

Sandip

Moto Support

vivekd
What's DOS?
Posts: 1
Registered: ‎12-03-2018
Location: US
Views: 2,702
Message 8 of 11

Re: Weird charging issue with Moto G5 Plus

first time safe mode work but problem still persist. i am shutting down then mobile and start chanring  before going to sleep, some time it get charged but sometime not. Today i am tired by doing this reguraly. Now charging in Sleep mode won't work for my mobile.

can you please help on it  

anksin84
What's DOS?
Posts: 2
Registered: ‎01-19-2019
Location: IN
Views: 2,020
Message 9 of 11

Re: Weird charging issue with Moto G5 Plus

does clearing cqche partition delete any data fromfro the phone  i m having similar issues where the battery shoes 40%  but when unplugged it shoots to 80 or 90

 

check the image of battery usagee graph

anksin84
What's DOS?
Posts: 2
Registered: ‎01-19-2019
Location: IN
Views: 2,019
Message 10 of 11

Re: Weird charging issue with Moto G5 Plus

and another image

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