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278 Posts

08-15-2017

United States of America

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Re: Wifi is not connecting in Moto g5 plus after Oreo update

2018-12-17, 13:18 PM

Same problem here. G5+ upgraded to Oreo 8.1.0.. get error message saying can't use Wi-Fi to make or receive calls. Contacted Motorrola Customer service and they said it was a carrier problem.  Got the carrier to send a reset code to my phone with no change. Did factory reset both with and without backup, no change.

 

My solution was to change carriers and got an iPhone.

 

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8 Posts

08-30-2017

United States of America

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WiFi disconnects

2018-12-17, 21:15 PM

Moto g5 plus.. since the update to 8.1,Oreo wifi disconnects, when reconnect no problem, but will disconnect again other devices like PC do not. Every time goes to sleep always disconnects.

Anyone else same experience any way to fix ?

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7 Posts

12-11-2018

United States of America

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Re: Moto g5 plus oreo 8.1 bugs

2018-12-28, 6:13 AM

Just got Moto G5 plus, works well so far except that it keeps getting authentication problem and no connection to Wifi at home. It is able to connect at work, so not (solely) problem with phone, but very frustrating. How can I solve this?

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143 Posts

10-16-2017

United States of America

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Re: Moto g5 plus oreo 8.1 bugs

2018-12-28, 18:11 PM

 wrote:

Just got Moto G5 plus, works well so far except that it keeps getting authentication problem and no connection to Wifi at home. It is able to connect at work, so not (solely) problem with phone, but very frustrating. How can I solve this?


Read these fora, and welcome to the walking dead.

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19 Posts

10-02-2018

India

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Re: Moto g5 plus oreo 8.1 bugs

2018-12-31, 8:51 AM

Haha got it right.. just walkthrough and try alternate solutions.. no official patch or fix would arrive any soon..

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7 Posts

12-11-2018

United States of America

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Re: Moto g5 plus oreo 8.1 bugs

2018-12-31, 14:58 PM

Was told by Motorola (after trying safe start, talk about factory reset) that problem SHOULD be solved when my current Android 7.0 is updated to 8.1, although no one can tell me when this will happen. Given problems others have mentioned once they'd updated, who knows, but I certainly don't understand why it doesn't happen simultaneously, and if it's done by carrier I don't understand why neither my carrier nor Motorola know when the update will happen.



 

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143 Posts

10-16-2017

United States of America

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Re: Moto g5 plus oreo 8.1 bugs

2018-12-31, 15:26 PM

 wrote:

Was told by Motorola (after trying safe start, talk about factory reset) that problem SHOULD be solved when my current Android 7.0 is updated to 8.1, although no one can tell me when this will happen. Given problems others have mentioned once they'd updated, who knows, but I certainly don't understand why it doesn't happen simultaneously, and if it's done by carrier I don't understand why neither my carrier nor Motorola know when the update will happen.



 


8.1 is a solution worse than any problem.

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11 Posts

12-28-2017

India

16 Signins

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WiFi disconnecting randomly while playing online game on Moto G5 plus

2019-01-03, 4:04 AM

I'm using Moto G5 Plus. I have been facing Wifi disconnecting issues while playing online multiplayer games and while watching YouTube. This issue started appearing since the Securty patch update which was released after the Oreo Update. I looked for similar threads in this forum and I tried every suggestions given by Motorola. But nothing seemed to have fixed the issue. Kindly help.

 

Post merged into the running thread. Subject edited.-Sandip

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2 Posts

01-09-2019

India

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Re: WiFi drops and network issue after oreo upgrade

2019-01-09, 16:20 PM

2 major issues on my G5s plus and my dad's G5s, like most others have reported, after 8.1.0 update: 1. Wifi connectivity issues. 2. Battery stains drains in a giffy. I wonder how this update was even released without basic sanity testing.

 

1. When is this being fixed (or is the moto team still denying there are huge issues)?

2. How do I uninstall this crap update?

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143 Posts

10-16-2017

United States of America

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Re: WiFi drops and network issue after oreo upgrade

2019-01-09, 19:21 PM

 wrote:

2 major issues on my G5s plus and my dad's G5s, like most others have reported, after 8.1.0 update: 1. Wifi connectivity issues. 2. Battery stains in a giffy. I wonder how this update was even released without basic sanity testing.

 

1. When is this being fixed (or is the moto team still denying there are huge issues)?

2. How do I uninstall this crap update?



 wrote:

2 major issues on my G5s plus and my dad's G5s, like most others have reported, after 8.1.0 update: 1. Wifi connectivity issues. 2. Battery stains in a giffy. I wonder how this update was even released without basic sanity testing.

 

1. When is this being fixed (or is the moto team still denying there are huge issues)?

2. How do I uninstall this crap update?


1. Never

2. Not an option

 

An ounce of prevention:  never install any update within the first month of release.  Always query problems related to update before installing.

 

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