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bobjjm
Paper Tape
Posts: 3
Registered: ‎12-06-2017
Location: US
Views: 4,496
Message 1 of 5

connect moto g5 to pc

The instructions I found tried to stear me to "USB options".

Followed the instructions, but never found "USB options"

What do I do now?

 

Senior MotoAgent
Senior MotoAgent
Posts: 3,948
Registered: ‎12-01-2016
Location: PH
Views: 4,436
Message 2 of 5

Re: connect moto g5 to pc

Hi bobjjm,

 

Are you trying to move files from your phone to PC? Are you using a Motorola USB cable? What is the OS of your PC?

Check this link: www.motorola.com/transfer if it would help.

 


Regards,
Daisy
Moto Support

bobjjm
Paper Tape
Posts: 3
Registered: ‎12-06-2017
Location: US
Views: 4,383
Message 3 of 5

Re: connect moto g5 to pc

In response:

I am trying to move files from my phone to my pc

using the USB cable that came with the phone.

My pc is running Windows 7 Pro

 

 

 

Senior MotoAgent
Senior MotoAgent
Posts: 3,948
Registered: ‎12-01-2016
Location: PH
Views: 4,360
Message 4 of 5

Re: connect moto g5 to pc


@bobjjm wrote:

In response:

I am trying to move files from my phone to my pc

using the USB cable that came with the phone.

My pc is running Windows 7 Pro

 

 

 


Were you able to check the link I provided? Did you have any issues while doing it?

 


Regards,
Daisy
Moto Support

Dallas214
What's DOS?
Posts: 2
Registered: ‎03-15-2019
Location: US
Views: 583
Message 5 of 5

Re: connect moto g5 to pc

 

The following is what worked for me:

 

Plug in the phone via USB cable

>>Settings

>>Connected Devices

>>USB Charging This Device

>>Transfer files

 

Then, I was able to transfer the files to my pc.

 

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