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2 Posts

09-08-2017

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Re: moto g5 plus wifi calling?

2017-09-08, 21:16 PM

Tap phone button from home screen tap three dot next to search contacts tap settings tap calls wifi calling should be 4th one down. Hope this helps and is not too late. 

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8 Posts

09-17-2015

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Re: moto g5 plus wifi calling?

2017-09-14, 22:42 PM

So seems like the wifi calling works on the g5... does this include texting as well over wifi?

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2 Posts

11-17-2017

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Re: moto g5 plus wifi calling?

2017-11-17, 5:49 AM

OK, so I just got off of tech support chat with AT&T. They told me that the G5 Plus specifically does not work with wi-fi calling. They claim that it is a "defect in the phone" and that most current smartphones will work with wi-fi calling.

 

I see in earlier comments from Motorola support that they claim it is a carrier specific issue. Well AT&T claims it is Motorola's problem. I tend to accept AT&T's explanation since the option does not even appear on the phone. If it worked on some carriers, since it's an unlocked phone, wouldn't it make sense that the option would at least be there and just greyed out?

 

I suspect there are multiple revs/builds of this phone and some have functioning wi-fi calling and some do not.

 

Motorola, are you listening?

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2 Posts

11-17-2017

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Re: moto g5 plus wifi calling?

2017-11-17, 5:51 AM
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1 Posts

11-26-2017

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Re: moto g5 plus wifi calling?

2017-11-26, 3:20 AM

Here is what mine looks like, I have no idea what to place into this information!

~Thomas

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1 Posts

11-27-2017

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Re: moto g5 plus wifi calling?

2017-11-27, 18:12 PM

So, does moto g5 plus wifi calling work with AT&T?

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1 Posts

12-09-2017

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Re: moto g5 plus wifi calling?

2017-12-10, 4:49 AM

I got mine from Costco. The wifi calling icon doesn't even show on the phone (Android 7). Att say they have no issues on their side for my account,  and wifi calling is enabled for non att phones. Has anyone managed to get wifi calling working with att on moto g5 plus ? If not, I might end up returning it.

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1 Posts

06-27-2018

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  • Message 58 of 58

Re: moto g5 plus wifi calling?

2018-06-27, 2:29 AM

I got my Moto 5g plus in May, 2017. Love it, but.... we moved in Dec. to  a neighboring town with notoriously bad cell service. I could not make or receive a cell call that did not get dropped. My provider is TracFone with Verizon service. I was told by friends wifi calling would work, but could not find it in any of my settings. Took awhile, but I finally found out that Verizon will not support wifi calling (thru TracFone), which explains why I could not find it on my settings. After many months of researching alternatives (including checking out countless messages on this forum), I got a T-MOBILE GSM TracFone sim card to replace my CDMA Verizon sim, and immediately, voila, there was wifi calling (preferable) in the settings!!!! (Listed under wireless networks...more) Of course I had to call TracFone with my new sim number to activate the new network. That took quite awhile - lots of glitches for whatever reason, but the TracFone tech rep was very patient and persistent and after an hour I was all set. Now I can initiate and receive calls that are very crisp and do not get dropped. So if you have TracFone service, I believe you need the T-MOBILE sim to use wifi calling, and the 5g plus supports it. And I am delighted!!!

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