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Poovi
Blue Screen Again
Posts: 1
Registered: ‎01-05-2019
Location: IN
Views: 394
Message 1 of 4

problem with PDF

After the new security update, newly downloaded PDF s aren't wworking.I could still open the PDFs already saved. Help me.

JoaoSP
Paper Tape
Posts: 5
Registered: ‎04-22-2018
Location: BR
Views: 317
Message 2 of 4

Re: problem with PDF

Look if your device save automaticaly without extension "pdf" in name of files. You will need rename files so.
Senior MotoAgent
Senior MotoAgent
Posts: 1,034
Registered: ‎10-08-2015
Location: IN
Views: 276
Message 3 of 4

Re: problem with PDF


@Poovi wrote:

After the new security update, newly downloaded PDF s aren't wworking.I could still open the PDFs already saved. Help me.


Hi Poovi,

 

Welcome to Forums,

 

Sorry for the inconvenience caused. We request you share us the more information on the same so that we look into it accordingly.

 

1. Share us the update the Security patch update build number.

 

2. Are you using any third-party PDF apps?

 

3. Do you get any error's while opening the documents?

 

4. Are you opening the Downloaded PDF files or Online files?

 

Thanks & Regards
Nikh
Lenovo-Moto Support 

 

jamesdelph
What's DOS?
Posts: 1
Registered: ‎11-27-2019
Location: US
Views: 45
Message 4 of 4

Re: problem with PDF

What software do you use to open PDF files? Maybe you should try to use another program. Try a standalone version of Adobe Acrobat Reader DC. It is installed without an internet connection. Maybe it will work with all the files. Get it from rocketfiles.com. I think it can be useful for you. Or you can try to install all drivers, update your system and update your PDF viewer. Also, check the path of all files. 

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