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Fanfold Paper
Posts: 6
Registered: ‎02-12-2018
Location: IN
Views: 1,662
Message 1 of 2

Airtel VoLTE service not working on Moto G5 S Plus

I purchased Moto G5 S plus mobile one month back in Pune. This mobile is supporting VoLTE service for Jio 4G sim but VoLTE service not supporting for Airtel 4G sim which is recently launched. Lower versions mobiles are supporting Airtel VoLTE service. Is there any difference betewwn Jio VoLTE and Airtel VoLTE services? Does mobile software require any update for getting Airtel VoLTE service? When i called to customer care, only compatible handsets mentioned in Airtel website are supported. Update your handset to VoLTE enabled handset to enjoy the services. But there are many other handsets which support Airtel VoLTE. Many of my friend's mobile whose handsets are of lower configuration are supporting Airtel VoLTE but not the Moto G5 S Plus handset. 


Do I really need to change my Moto handset for getting VoLTE service? I purchased this mobile just one month back and it seems this out-dated/obsolete technology in Moto G5 S plus. 


I am requesting you to resolve the issue soon.  Give me your feedback/suggestions.


Senior MotoAgent
Senior MotoAgent
Posts: 6,017
Registered: ‎12-04-2017
Location: IN
Views: 1,549
Message 2 of 2

Re: Airtel VoLTE service not working on Moto G5 S Plus

Closing this thread, duplicate thread.

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