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68 Posts

02-01-2017

United Kingdom of Great Britain and Northern Ireland

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  • Message 1 of 21

Anybody experiencing Moto G5s Plus ghost touch phenomena?

2017-09-02, 17:35 PM

Hi,

Currently I have a Moto G4 and I had/have extremely bad experience with the phenomena known as "ghost touch". I had to return 3(!) Moto G4 phones because of very bad ghost touch fault (screens went completely mad) to find one that does it (mostly) "only" at charging. So, dear Moto G5s Plus owners in India (and wherever elese this phone is already sold), does any of you experience any (even if just light) ghost touch effect? I'm trying to figure out whether or not after the badly affected G4 and G5 models Motorola finally has overcome this problem?

Thank you

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28352 Posts

02-02-2016

United States of America

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  • Message 2 of 21

Re: Anybody experiencing Moto G5s Plus ghost touch phenomena?

2017-09-02, 19:55 PM

wrote:

Hi,

Currently I have a Moto G4 and I had/have extremely bad experience with the phenomena known as "ghost touch". I had to return 3(!) Moto G4 phones because of very bad ghost touch fault (screens went completely mad) to find one that does it (mostly) "only" at charging. So, dear Moto G5s Plus owners in India (and wherever elese this phone is already sold), does any of you experience any (even if just light) ghost touch effect? I'm trying to figure out whether or not after the badly affected G4 and G5 models Motorola finally has overcome this problem?

Thank you


I know of no ghost touch in any G5 model.  G4 models could be fixed via service. 


* Search box is your friend * I don't respond to PM if question belongs in forum
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37 Posts

02-23-2016

India

47 Signins

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  • Message 3 of 21

Re: Anybody experiencing Moto G5s Plus ghost touch phenomena?

2017-09-03, 6:46 AM
i have experienced ghost touch problem in G4 personally.

With 3 day of continuous usage of G5s Plus I can assure you that there is no problem of Ghost touch in this phone. Very Smooth Display and Touch.
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68 Posts

02-01-2017

United Kingdom of Great Britain and Northern Ireland

125 Signins

633 Page Views

  • Posts: 68
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  • Message 4 of 21

Re: Anybody experiencing Moto G5s Plus ghost touch phenomena?

2017-09-03, 8:07 AM
Thank you - that's very good to hear.
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1 Posts

11-11-2017

India

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  • Message 5 of 21

Re: Anybody experiencing Moto G5s Plus ghost touch phenomena?

2017-11-11, 7:53 AM

I am facing it very much. Everytime it happens I need to lock and unlock my phone to remove it.

One more thing I have noticed that the mic input is very bad. While using snapchat or recording vids, it records very less sound. My moto g turbo mic was far more  better.

 

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2 Posts

11-28-2015

India

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  • Message 6 of 21

Re: Anybody experiencing Moto G5s Plus ghost touch phenomena?

2018-05-14, 17:37 PM

I am facing this problem especially after completing a call

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3127 Posts

03-04-2016

India

1206 Signins

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  • Message 7 of 21

Re: Anybody experiencing Moto G5s Plus ghost touch phenomena?

2018-05-15, 7:08 AM

 wrote:

I am facing this problem especially after completing a call


Sorry to know about this, Can you verify which troubleshooting steps have you done so far? So that we can proceed further with next step.

 

-Sandip



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2 Posts

11-28-2015

India

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  • Message 8 of 21

Re: Anybody experiencing Moto G5s Plus ghost touch phenomena?

2018-05-15, 7:15 AM
Switched off the phone for few hours. Then it works normal but it happens randomly. My phone automatically got switched off after heating
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3127 Posts

03-04-2016

India

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  • Message 9 of 21

Re: Anybody experiencing Moto G5s Plus ghost touch phenomena?

2018-05-15, 9:41 AM

 wrote:
Switched off the phone for few hours. Then it works normal but it happens randomly. My phone automatically got switched off after heating

Here are basic troubleshooting steps that may help resolve the issues bit.ly/2lo1l3j. please check and let us know if this helps.

 

-Sandip



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114 Posts

12-16-2016

India

231 Signins

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  • Message 10 of 21

Re: Anybody experiencing Moto G5s Plus ghost touch phenomena?

2018-05-15, 14:24 PM

Bro I'm also having this problem. My Google assistant automatically coming on the screen without even me touching the screen. I also started a thread about this problem but no one seems to care. I'm having problems with other apps also. Help!!!!!!!

 

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