03-20-2018 12:36 PM
An improvement has already been released to address this particular concern -- Battery starts decreasing on charging. I'd like to check if anyone of you is still experiencing this specific issue. If you still are, please check if there is an available update for your device. If there is none, please update your profile with the IMEI number of your phone and your service provider. Please share your current software version and build number as well.
If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
03-20-2018 06:33 PM
I have tried everything now and problem is still there. Also, I have updated my build number etc. No update is available in Moro g5s plus.Please help me on this as this battery problem is very irritating.
03-21-2018 10:05 PM
I am facing this issue from last one week .
Whenever I put my phine on charging , charging percenatge is getting decreased upto 0% and thwn when i removed the charger phone gets reboot.
Please provide solution for this.
03-28-2018 02:56 PM
An improvement update should have already been released to address this concern. Could you please tell me the current software and build number of your phone? It should be on NPSS26.116-61-2 in India. If you are still experiencing the issue and you are not in this build yet, please check to see if there is an update available. If there is no update available, kindly update your Forums profile with the IMEI number of your phone and your carrier.