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Ghanendra
Blue Screen Again
Posts: 7
Registered: ‎04-01-2018
Location: IN
Views: 3,329
Message 241 of 390

Re: MOTO G5s Plus Battery Issue / Battery Percentage Bug

Upgrade to oreo?

YashS
Paper Tape
Posts: 3
Registered: ‎04-01-2018
Location: IN
Views: 3,327
Message 242 of 390

Re: MOTO G5s Plus Battery Issue / Battery Percentage Bug

Not Oreo !

Ghanendra
Blue Screen Again
Posts: 7
Registered: ‎04-01-2018
Location: IN
Views: 3,324
Message 243 of 390

Re: MOTO G5s Plus Battery Issue / Battery Percentage Bug

Then what will they upgrade Smiley Sad

MegaBindlish
Paper Tape
Posts: 3
Registered: ‎03-04-2018
Location: IN
Views: 428
Message 244 of 390

Re: Battery starts decreasing on charging.

Hello JM

 

Even after the upgrade, the issue still remains.

The battery never goes to 100%, even after letting it go over and then charging while phone is switched off.

I tried this few times, and upgraded my phone to NPSS26.116-61-5 recently.

ayamjantan
What's DOS?
Posts: 1
Registered: ‎04-03-2018
Location: ID
Views: 411
Message 245 of 390

Re: Battery starts decreasing on charging.

i have the same issue
please fix it
Jailbreack_oi
Ctrl-Alt-Del
Posts: 12
Registered: ‎04-01-2018
Location: ID
Views: 407
Message 246 of 390

Re: Battery starts decreasing on charging.

i have the same problem. the battery is never up to 100% full charge, stuck at 98%. battery usage is very wasteful, can only last 4 hours of normal use. there is a doubt in your product. we need problem solving from moto team ,,,
PradeepKE
Paper Tape
Posts: 2
Registered: ‎04-04-2018
Location: IN
Views: 379
Message 247 of 390

Re: Battery starts decreasing on charging.

I feel very much cheated by Motorola and their agents here for this issue and their so called solutions.

I don't understand how on earth a hardware problem like this can be solved by a software patch ?

Dear Moto agents, please... please admit and force your company to stop selling this phone.

I was a big fan of Moto G since the very first Moto G you released which I still have in a working condition - except for the speed it is not able to catch up now...

I feel really very pity for this company. I will never buy any Lenorola phones any more...

Harisstanikzai
Paper Tape
Posts: 6
Registered: ‎04-05-2018
Location: MY
Views: 348
Message 248 of 390

Re: Battery starts decreasing on charging.

Hello, I bought my Moto G5s plus 4 months back, it was working perfectly untill yesterday its facing the same issue as described by people above. When plugged in it, the charge progress decreases and when unplugged suddenly it shoots up. It's hectic. Can u please guide what to do? 

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Senior MotoAgent
Senior MotoAgent
Posts: 4,417
Registered: ‎07-12-2014
Location: US
Views: 315
Message 249 of 390

Re: Battery starts decreasing on charging.

Hi guys,

 

We have this concern re-escalated to our product team and we are waiting for an update. I will post back once I have more information.

 

Regards,

JM

Harisstanikzai
Paper Tape
Posts: 6
Registered: ‎04-05-2018
Location: MY
Views: 472
Message 250 of 390

Re: Battery starts decreasing on charging.

Thank u Moto_JM

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