10-18-2017 06:50 AM
10-18-2017 10:20 AM
Thanks for your reply and support.
I updated my profile with the information you have requested. Hope it helps, but unfortunately (or not), I was able to resolve the issue by following the steps below, although I don´t really know which step did the trick
It did work for me, and I hope it can help others.
1- Reboot in recovery mode
2- Wipe partition cache
3- Factory reset
4- Turn the phone on with usb cable still plugged
5- Let it charge until 100%
I spent the whole morning trying to understand what was happening, and must confess that I did the procedures above several times with no success, so i´m not sure about what was the cause of the problem, neither how it suddenly stopped only after the nth try, but, in fact, it is charging now, reaching 100%, and the percentage is not aleatory anymore.
Thanks for this EduardoTeodoro. I'm glad it's now working for you.
To others who still experience this same concern, let me know once you have updated your profile with your IMEI numbers.
10-22-2017 10:21 AM
Hi! I have been facing similar issue with my 15days old Moto G5S plus. The battery reduces on plugging the charger and suddenly shoots on removing it. I have attached few screenshots in which the variance is evident. Please help to resolve this issue asap. Thanks
10-23-2017 06:07 AM - edited 10-23-2017 06:15 AM
Seems like it's a common issue amongst everyone who's using this device, but a major one. My Moto G5S Plus device is almost 1 month old and it's showing gradual fluctuations while it is put on charging state. It's happening since the day before yesterday. Tried to reckon why it's happening but couldn't find the reason. Maybe it's a firmware glitch. Moto/Lenovo Community please see to it asap & tell us what to do to resolve it.
10-24-2017 10:00 AM
10-24-2017 10:03 AM