11-30-2017 01:44 PM
As I posted earlier, this will be addressed in an update which will go out to all Moto G5s Plus devices. However, I still don't have a specific timeframe for the rollout. I will post back once I have more information.
11-30-2017 09:39 PM
This happened to my phone as well. The battery worked perfectly until I installed the latest security update, but now the battery status does not reflect how much battery life is left. It appears to be rapidly discharging when plugged in when in actuality it is charging. I hope the fix for this is rolled out soon! It is difficult to use my phone since I have to turn it off and back on to know how much of the battery is actually left 😡
12-03-2017 06:25 AM
I am facing exactly the same issue. Before I installed the latest security update, there wasn't any issue. After about 15 days of installation of the new update, I faced this problem for the first time today. Actually, during night when my phone was at 19% I switched it off and after turning it on in morning, I put it on charging. When I checked the charging status after a few minutes and I was completely blown away. The charge was going down even when it was on charging. I unplugged my phone and put it back on charging and then the charge was 78%. Moreover, the charge never reached 100%. It remained stuck at 99%. I hope that Moto cares for its loyal customers and send the OTA update to fix this issue as quickly as possible.
12-04-2017 02:01 AM
12-06-2017 05:59 AM
Whenever i try to charge my phone using orignal charger it starts draining the power rapidly and happen every time i try to charge the phone. But after disconnecting the charger it alwas shows that battery is 90% Charged.
Anybody knows what to do ???
12-07-2017 06:25 AM
Good to see someone is having same issue as my Moto G5S Plus.
I am also facing this problem. Battery percentage decreses while charging and shows proper percentage if charger is dosconnected. Very weired and irritating
P.S: It is running Android 7.1.1 with October security update.
PLEASE GIVE A SOLUTION