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Cjrocks
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Posts: 21
Registered: ‎04-12-2016
Location: IN
Views: 852
Message 81 of 407

Re: Battery starts decreasing on charging.

Need update fast. What are Moto doing I don't know.
rohithr273
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Posts: 3
Registered: ‎12-11-2017
Location: IN
Views: 830
Message 82 of 407

Re: Battery starts decreasing on charging.

I too have the same problem and sometimes battery drains highly.

 

Moto, please release the update soon.

 

 

rohithr273
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Posts: 3
Registered: ‎12-11-2017
Location: IN
Views: 827
Message 83 of 407

Re: Battery starts decreasing on charging.

I have also updated my profile adding IMEI details.

 

UPDATE FAST  

Bkr1
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Posts: 4
Registered: ‎12-11-2017
Location: IN
Views: 763
Message 84 of 407

Re: Battery starts decreasing on charging.

Pls do anything sir its really major problem as fast as u can to resolve this problem

Bkr1
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Posts: 4
Registered: ‎12-11-2017
Location: IN
Views: 891
Message 85 of 407

Re: Battery starts decreasing on charging.

How did u do tht


@rohithr273 wrote:

I have also updated my profile adding IMEI details.

 

UPDATE FAST  


How did u do tht

rohithr273
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Posts: 3
Registered: ‎12-11-2017
Location: IN
Views: 859
Message 86 of 407

Re: Battery starts decreasing on charging.

Cybernauticx
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Posts: 1
Registered: ‎12-12-2017
Location: IN
Views: 778
Message 87 of 407

Strange Battery behavior

Hi,

 

For past couple of days, i am facing a strange battery behavior. While I try to charge my phone (with the charger provided in the box), the battery percentage is displayed in reverse. So instead of my phone going to 51% from 50%, goes back to 49%, 48% and so on. Once it reaches 0%, the phone remains on as the charging cable is plugged in but switches off the moment I unplug it. Once restarted, it shows accurate battery percentage. Following are the steps that I have tried till now:

 

  1. Charging in safe mode/ while phone is switched off 
  2. Charging using another G5s Plus charger (Borrowed from a friend)
  3. Power cycle my phone - Holding the power button till screen goes dark and phone restarts
  4. Clearing the cache partition

Nothing seems to have worked till now. Please help 

 

- Saurabh

 

  

makkara
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Posts: 22
Registered: ‎12-08-2017
Location: FI
Views: 749
Message 88 of 407

Re: Strange Battery behavior

Known issue.

Senior MotoAgent
Senior MotoAgent
Posts: 2,430
Registered: ‎12-19-2016
Location: PH
Views: 714
Message 89 of 407

Re: Battery starts going down when charging G5s Plus

Hi anix1

 

Sorry to hear if you had been irritated by what happened on your phone but let me assist. Have you tried using a different charger and see if it will act the same? Meanwhile, I suggest calibrating the battery and observe the phone for a while.

 

To calibrate the battery, press and hold the Power button until the screen goes dark, about 7-10 seconds. When the screen goes dark, release the Power button and the phone will automatically reboot. Plug the phone in and let it charge overnight, using only the charger that came in the box with the phone. Observe the battery performance within 24 hours. Hope it helps. 

 

Regards,
Ella
Motorola Support

 

 

Mriganka4
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Posts: 22
Registered: ‎12-14-2017
Location: IN
Views: 887
Message 90 of 407

Re: Battery starts decreasing on charging.

My Moto g5s plus battery percentage decreases on charging.And sometime it jumps from 45% to 77% in seconds and drained from 77% to 56% in seconds.What might be the issue??....Using the orginal moto turbo charger,Even i have tested it with another samsung adaptive fast charger but same problem with it also......Motorola take it seriously it is a serious problem Motorola please provide a immediate update within 10days ...Most of the moto g5s plus user are facing this problem

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