12-12-2017 06:33 AM
12-12-2017 12:06 PM
For past couple of days, i am facing a strange battery behavior. While I try to charge my phone (with the charger provided in the box), the battery percentage is displayed in reverse. So instead of my phone going to 51% from 50%, goes back to 49%, 48% and so on. Once it reaches 0%, the phone remains on as the charging cable is plugged in but switches off the moment I unplug it. Once restarted, it shows accurate battery percentage. Following are the steps that I have tried till now:
Nothing seems to have worked till now. Please help
12-13-2017 12:39 PM
Sorry to hear if you had been irritated by what happened on your phone but let me assist. Have you tried using a different charger and see if it will act the same? Meanwhile, I suggest calibrating the battery and observe the phone for a while.
To calibrate the battery, press and hold the Power button until the screen goes dark, about 7-10 seconds. When the screen goes dark, release the Power button and the phone will automatically reboot. Plug the phone in and let it charge overnight, using only the charger that came in the box with the phone. Observe the battery performance within 24 hours. Hope it helps.
12-14-2017 04:15 AM
My Moto g5s plus battery percentage decreases on charging.And sometime it jumps from 45% to 77% in seconds and drained from 77% to 56% in seconds.What might be the issue??....Using the orginal moto turbo charger,Even i have tested it with another samsung adaptive fast charger but same problem with it also......Motorola take it seriously it is a serious problem Motorola please provide a immediate update within 10days ...Most of the moto g5s plus user are facing this problem