05-03-2019 02:31 PM
Call logs in favourites go missing all of a sudden. This has happened twice all of a sudden once on: 01/05/2019 and 03/05/2019 the time is around 6:00PM IST to 7:00PM IST.
Then when we start making calls again the numbers keep adding in the Call logs in favourites section.
There was no update that happened recently, its happening all of a sudden. Can't seem to find a pattern apart from the time and it started from 1st of May.
05-07-2019 09:21 PM
I am also facing same problem;. I have 2 moto g5s plus and both of them has call logs in favorites been cleared without any granted permission. This is happning daily. Lenovo aka Moto...kindly help to solve this
05-08-2019 11:46 AM
Have same or similar problem with Favorites icons/tiles disappearing from Phone Favorites screen.
No recent updates.
Seems to issue with Moto Z2 Force as well:
This is a real pain not having Favorites tiles remembered.
Also have issue with Contacts with more than one phone number not remembering the number ticked off as "Remember this choice" (Yes, I will post elsewhere).
05-15-2019 08:53 AM - edited 05-15-2019 08:58 AM
I observed this is happening while charging phone.
Once charging started in 5 seconds frequent contacts are disappearing.
One time a day it's happening. If we are charging phone second time same day frequent contacts are not disappearing.
This is my observation