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NITHESHAV
Blue Screen Again
Posts: 1
Registered: ‎09-21-2019
Location: IN
Views: 169
Message 1 of 2

Camera app is stopping

 
Senior MotoAgent
Senior MotoAgent
Posts: 184
Registered: ‎04-04-2018
Location: IN
Views: 126
Message 2 of 2

Re: Camera app is stopping

Hi NITHESHAV,

 

Thanks for writing to us! I would suggest you perform Clear Cache in your device. Go to Settings > Apps & notification > App Info > 

select Camera > Storage > Clear Cache. Then "Force Stop" the camera > close > restart the camera and check. Also, take the Hardware test-- go to Menu > Moto help > Hardware test > Camera > test. If there is a "Red exclamation mark" on it, there might be an issue with the hardware. Let us know the test result. 

 

Regards,

Suman

 

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