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03-27-2020

IN

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Cannot transfer files from PC to phone on my Moto G5s Plus.

2020-03-27, 11:46 AM

Once USB cable is connected, the 4 options are shown. But when the 'Transfer Files' option is selected, nothing is shown on my PC. How do I transfer other files from my computer to my phone? 

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1711 Posts

10-16-2018

GB

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Re:Cannot transfer files from PC to phone on my Moto G5s Plus.

2020-03-27, 13:46 PM

Try installing these official Motorola USB drivers and restart the PC,

 

https://support.motorola.com/us/en/drivers

 

 

HTH :)

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